Hardware

Hi we have Mitel 6940 phones at our offices, running on the RingCentral platform. The Mitel 6940 phones seemingly have the capability to transfer calls directly to voicemail via a "VM" softkey that appears when transferring calls (see YouTube vide...

More and more customers asking for a professional and modern multi-cell DECT solution, scalable and with versatile functions. We have been using the M900 in our actual Broadworks Cloud solution from Broadsoft/Cisco for some time now and our custom...

We need our deskphones to display our company logo for business purposes.

An IP phone can be configured to work with RingCentral Meetings Rooms according to this link. https://support.ringcentral.com/article/9576.html?language=en_US But no so such option appears to be available for those of us who have chosen (or forced...

If you are selling Yealink phone you should already have the templates available in the system.

We can only add users to presence/line keys on phones. I want to add Queues as well, so agents can call the entire other department rather than having to know the specific users that are available.

We are having an issue where the wrong caller ID is displayed when we transfer calls. When you transfer a call, if you press the speed dial on your phone, it will display the user's extension for the person receiving the transfer instead of the ca...

Like to have a feature when the call is within the company, the ringtone of the physical should or can be personalized to be different from any (outside) incoming calls .

We want to hae the option to perform call fwd directly on the physical phones. Phone models Cisco 8851 and 6821 have no options to perfrom this basic task.

When pressing "DIR" button on yealink phones, there is no way to sync the internal company extensions. So we have to keep a printed piece of paper next to desk phones - yuck! This feature is support for polycom devices, please bring it over to yea...