Hardware

We have a mitel desk phones where some live calls that we are receiving need to be transferred directly to the voicemail of a specific user extension. This feature will be a great help to us because the calls will not ring on the user extension if...

s pecifically - when users are logged in, I want the "Log Out" Softkey to be visible on their main page without having to click "More". As of right now, when NOT logged in - the Login softkey is visible on the main page but once a user logs in, th...

Would like to change the outbound caller id when using a common area phones

this would be useful because a lot of customers don't want to have to login to the web portal to do this. they want a button programmed on the handset that they can just push to turn on and off. Same goes for the RC PC App. if it can be done in th...

Is sit possible to add a Customized ringtone for the Desk phone for a specific number dialed, queue, or IVR

polycom vvx 450 have the option to sort old and new saved voicemail messages

Please add the ability for users to see when a phone has been placed on Do Not Disturb. Currently, if a Mitel phone is placed on Do Not Disturb their presence still shows green/available. If a phone is o Do Not Disturb the phone should show a red ...

Currently, there is little or no documentation on how hearing-impaired individuals can best use RingCentral. I reached out to support for advice on hearing aid compatible hardware or other solutions. I was provided links to external sites and hard...

If I uncheck the read message from the advanced settings for voicemail. If I listen to the VM on the email, it will still be unread in the system. I would like for those rare occasions that the email template include a hyperlink that if the messag...

We need the system to have a working setup to get the Cisco 191 ATA working and have it added to the system so we can add and use it as a replacement.