Hardware

Please add the ability for users to see when a phone has been placed on Do Not Disturb. Currently, if a Mitel phone is placed on Do Not Disturb their presence still shows green/available. If a phone is o Do Not Disturb the phone should show a red ...

Key Programming: Allow a user to have a log in/out key assigned onto phones for Call Queues. This could be log in/out "all" queues but would be beneficial if you could assign All, or specific queue per key. Many clients (medical office, schools) d...

s pecifically - when users are logged in, I want the "Log Out" Softkey to be visible on their main page without having to click "More". As of right now, when NOT logged in - the Login softkey is visible on the main page but once a user logs in, th...

Branding customization should be easily available. We can easily add wallpaper manually, but when the phone re-syncs, the RC wallpaper returns.

We recently migrated to RingCentral and have come to discover that one of the biggest features we use is not available with RingCentral. From our desk phones, we are unable to conference if the two calls we want to conference are both external. It...

If you are selling Yealink phone you should already have the templates available in the system.

Would like to change the outbound caller id when using a common area phones

Prior to an account migration desk phones (such as Polycom VVX311, VVX411, VVX601) would only show the users name on the first 2 presence lines. Now, if no presence entries have already been manually added by the user, every line shows the users n...

Is sit possible to add a Customized ringtone for the Desk phone for a specific number dialed, queue, or IVR

The app has Headset support for Jabra and Plantronics Hub. Please extend this support to Logitech, so we can take advantage of the call control buttons on those devices too.