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Hardware

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Redirect missed calls to Fax/Printer rather than sending them to voicemail.

Our goal is to introduce a feature that automatically redirects calls to the fax/printer when a user extension fails to answer.
Kenneth Tarosa 23 days ago in Hardware 0 New

Ability to add multiple same extension on others phone presence

Capability to add multiple extensions same users of some elsedesk phone. Currently, it will allow you to add 1 line per user. With this, can can utilize placing a call on hold and different extensions can answer it without affecting the other call...
Allan John Cardenas 29 days ago in Hardware 0 New

Upgrade Firmware to Poly VVX deskphones

With the current version of 6.4.4 on the desk phones, the new Voyager headsets don't have the ability to answer, hangup, or adjust volume using the BT700 in the phone. Updating the phones to 6.4.6 is reported to solve the issue. See the release no...
Trevor Heinisch about 1 month ago in Hardware 0 New

CISCO CP Series - Firmware Update 12.0 Above

There are integration systems like Multicast Streams that require software version/MPP version to be updated to 12.0 or above. However, the phone reverts back to the default firmware and does not accept the manual firmware update. Allow phones to ...
Jorge Mico 6 months ago in Hardware 0 New

Provisioned phone Local 10-way or more conference calling

Provisioned phone Local 10-way or more conference calling. Yealink T48S to have Local conference calling. Looking if this feature can be available to deskphones thats only support 3 way calling and provisioned with RingCentral.
RC Tester Account about 1 month ago in Hardware 0 New

Polycom VVX 250 and 450: DND Status Should Show Red on the Presence Keys

Polycom VVX 250 and 450: DND Status Should Show Red on the Presence Keys. This should make the user aware that the extension they have on their presence keys are on DND so they no longer have to press or select them and be forwarded to the voicema...
Jorge Mico 4 months ago in Hardware 0 New

Desk Phone After Hour Button/Key

Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant. The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually withou...
Corporate Office 3 months ago in Hardware 0 New

Provisioned Yealink conference phones

Yealink conference phones should automatic provisioned lines base on their phone features like https://www.ringcentral.com/office/voip-phone/yealink-cp925.html - 5 way conferencing https://www.ringcentral.com/office/voip-phone/yealink-cp965.html ...
RC Tester Account about 2 months ago in Hardware 0 New

Transfer live calls directly to the voicemail of a user extension using Mitel desk phone

We have a mitel desk phones where some live calls that we are receiving need to be transferred directly to the voicemail of a specific user extension. This feature will be a great help to us because the calls will not ring on the user extension if...
Iam Kristoff Coloma 6 months ago in Hardware 1 New

Turn Custom Rules on and off Via a Physical handset.

this would be useful because a lot of customers don't want to have to login to the web portal to do this. they want a button programmed on the handset that they can just push to turn on and off. Same goes for the RC PC App. if it can be done in th...
Webb Bros Admin 6 months ago in Hardware 0 New