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Show Original Callers Number in Caller ID When Transferring Calls on Mitel Phones

We are having an issue where the wrong caller ID is displayed when we transfer calls. When you transfer a call, if you press the speed dial on your phone, it will display the user's extension for the person receiving the transfer instead of the ca...
Gary Pecherkiewicz 2 months ago in Hardware 0 Under review

Change default forwarding method to optional on Yealink phones

Currently, when using Yealink phones there are two completely different methods of transferring depending on whether you would like to warm or cold transfer. By adding the line:transfer.dsskey_deal_type=4to the RingCentral Yealink provisioning ser...
RingCentral 1 CSSTECH 22 days ago in Hardware 0 New

Mitel 480G - Allow to End Call with Speakerphone button

I'm testing with the Mitel 480G enrolled in RingCentral.Found that I can start but can't end a call with the speakerphone button. I need to press the Line button.This functionality exists on the Polycom phones.
Dustin Burns about 1 month ago in Hardware 0 New

Introducing a DECT Multicell solution to RingCentral like Snom M900

More and more customers asking for a professional and modern multi-cell DECT solution, scalable and with versatile functions. We have been using the M900 in our actual Broadworks Cloud solution from Broadsoft/Cisco for some time now and our custom...
Andreas Lyssy 8 months ago in Hardware 2 Under review

Allow Key 2 to be programmable/changed on Poly VVX150

Currently only Key 3 onwards can be changed, however where users are working with lower end Poly phones such as the VVX150, there are only 2 keys and both are reserved for the extension line. Please can we make Key 2 programmable for other extensi...
Fraz Hamid about 2 months ago in Hardware 0 New

Approaching Intel Corporation as a customer for RingCentral products/solutions/services

Lets see if Intel Corporation and its subcompanies would be interested in any of RingCentrals products/solutions/services Would the RingCentral management reseller sales team be interested in supporting me as a reseller partner sales engineer too ...
Michael Preedom 24 days ago in Hardware 0 New

Company Directory accessible on physical phones

This would benefit not only the company but the person administering the phones. On a Cisco phone (88XX) there currently are two address books, a system address book which is not functional and a personal address book which is unique to each phone...
Accounts Receivable about 1 year ago in Hardware 0 Under review

Use RingOut without touching your desk phone

We'd like to have the option to use the desktop app in conjunction with a desk phone like this: When dialing out (from the computer/app): 1) click an extension or click or dial a number. 2) your desk phone (e.g. J139) would go "off hook" on speake...
Craig Rhinehart about 1 year ago in Hardware 1 Under review

Mitel 6940 different ring tone for internal calls (call within company level)

Like to have a feature when the call is within the company, the ringtone of the physical should or can be personalized to be different from any (outside) incoming calls .
Hiromithu Ishigaki 6 months ago in Hardware 0 Under review

Transfer Directly to Voicemail Softkey - On Mitel 6940 Phones

Hi we have Mitel 6940 phones at our offices, running on the RingCentral platform. The Mitel 6940 phones seemingly have the capability to transfer calls directly to voicemail via a "VM" softkey that appears when transferring calls (see YouTube vide...
JJ Vinas 5 months ago in Hardware 0 Under review