Hardware

I wanted to have my users that is included on the Park Call Group to have a notification like ring or beep on the deskphone when there is a parked call My users have a dual monitor setup and its not easy to check on the desk phone if there is a ca...

When a users mobile contact is set to be published in the Corporate Directory, it should show not only on the RingCentral App but also on desk phones provisioned via assisted proovisioning.

I have a bunch of Poly E550 phones I bought from Ring Central and I purchased the Poly Expansion module as well. Unfortnately, the expansion module doesn't really work because you can only add up to 48 total lines through Ring Central, although th...

We use Cisco 8861 desk phones. When a call is on hold after pressing the transfer option, if you decide to use the Contacts button to search for a contact, you must press that button, pick what directory to search, enter in your search parameters,...

We need this feature badly. We are deoplying hundreds of new extentions and need this feature for business work flow requirements. Without this it is stopping us from using RingCentral and and force us to consider alternative providers.

automated home screen reverts back to default if user forgets to return when answering call, or other. Timer has a default and custom settings.

With the new Co-Recipients feature for voicemails, especially for Message-Only Extensions, it would be beneficial for RingCentral to be able to turn on the Messages Light on the Poly VVX phones. This would provide a visual indicator that a message...

I'd like to add text to the paging screen? I'd like to add the paging extensions that can be pressed. Much easier that passing out phone cheat sheets that everyone loses. Using Mitel 6940 units

When a person is on DND in DSSKey it still shows them as Green. If we could change this to red when the person is on DND it would keep us from transferring calls to someone out of office. Also, it allows supervisors of employees to see when they a...

When transferring calls, Caller ID information is only passed on blind transfers. It would be helpful if the caller ID information was passed to the new recipient regardless of transfer type.