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Hardware

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Sync contacts from system and apply this to all Yealink devices on account.

When you import contacts from portal site, it should automatically sync with all Yealink devices
Jessa Remo 4 months ago in Hardware 0 New

Re-arrrange Softkey of a Hotdesk Phone (Poly)

s pecifically - when users are logged in, I want the "Log Out" Softkey to be visible on their main page without having to click "More". As of right now, when NOT logged in - the Login softkey is visible on the main page but once a user logs in, th...
RYAN RAMAT 6 months ago in Hardware 0 New

Cisco 525G2 Support 5G Network Connection

The customer in question has recently acquired a new network router that boasts 5G Wi-Fi support and is seeking assistance with connecting their phone wirelessly to the network. Our team is well-versed in the latest networking technologies and is ...
RC Tester Account 2 months ago in Hardware 0 New

Customer wallpaper on Mitel 6900 series phone

Please find away to allow custom wallpapers to be applied to the 6900 series Mitel branded phones.
Candy Bergman 2 months ago in Hardware 0 New

Blocking of the "Domestic SMS Unregistered" SMS Type

Please help us review this idea so that some of the unregistered numbers to TCR will not be charged directly to our account.
Kenneth Tarosa 2 months ago in Hardware 0 New

Edit and Change dialing timeout on polycom phones.

Prior to a firmware update, our Polycom phones had a dialing delay of 5 second prior to dialing the number. After the firmware upgrade this was broken and set to 1 second. This is annoying as it doesn't allow enough time for end users to punch in ...
David Smucker 5 months ago in Hardware 1 New

Restart phones online through the RingCentral portal

Restart the phone without having to go the site location each time it needs to be rebooted.
Alfred Lamsen 5 months ago in Hardware 0 New

Desk Phone

Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant. The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually withou...
Corporate Office 3 months ago in Hardware 0 New

Call Queue Log In/Out programmable key on phones

Key Programming: Allow a user to have a log in/out key assigned onto phones for Call Queues. This could be log in/out "all" queues but would be beneficial if you could assign All, or specific queue per key. Many clients (medical office, schools) d...
Brett Spring 6 months ago in Hardware 0 New

Hotdesk Outbound Caller ID

Would like to change the outbound caller id when using a common area phones
Alfred Lamsen 6 months ago in Hardware 0 New