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Use RingOut without touching your desk phone

We'd like to have the option to use the desktop app in conjunction with a desk phone like this: When dialing out (from the computer/app): 1) click an extension or click or dial a number. 2) your desk phone (e.g. J139) would go "off hook" on speake...
Craig Rhinehart almost 2 years ago in Hardware 2 Under review

Transfer live calls directly to the voicemail of a user extension using Mitel desk phone

We have a mitel desk phones where some live calls that we are receiving need to be transferred directly to the voicemail of a specific user extension. This feature will be a great help to us because the calls will not ring on the user extension if...
Iam Kristoff Coloma 3 months ago in Hardware 1 New

Company Directory accessible on physical phones

This would benefit not only the company but the person administering the phones. On a Cisco phone (88XX) there currently are two address books, a system address book which is not functional and a personal address book which is unique to each phone...
Accounts Receivable almost 2 years ago in Hardware 0 Under review

Show Original Callers Number in Caller ID When Transferring Calls on Mitel Phones

We are having an issue where the wrong caller ID is displayed when we transfer calls. When you transfer a call, if you press the speed dial on your phone, it will display the user's extension for the person receiving the transfer instead of the ca...
Gary Pecherkiewicz 10 months ago in Hardware 0 Under review

Re-arrrange Softkey of a Hotdesk Phone (Poly)

s pecifically - when users are logged in, I want the "Log Out" Softkey to be visible on their main page without having to click "More". As of right now, when NOT logged in - the Login softkey is visible on the main page but once a user logs in, th...
RYAN RAMAT 3 months ago in Hardware 0 New

Edit and Change dialing timeout on polycom phones.

Prior to a firmware update, our Polycom phones had a dialing delay of 5 second prior to dialing the number. After the firmware upgrade this was broken and set to 1 second. This is annoying as it doesn't allow enough time for end users to punch in ...
David Smucker 2 months ago in Hardware 1 New

Polycom VVX 250 and 450: DND Status Should Show Red on the Presence Keys

Polycom VVX 250 and 450: DND Status Should Show Red on the Presence Keys. This should make the user aware that the extension they have on their presence keys are on DND so they no longer have to press or select them and be forwarded to the voicema...
Jorge Mico about 1 month ago in Hardware 0 New

Restart phones online through the RingCentral portal

Restart the phone without having to go the site location each time it needs to be rebooted.
Alfred Lamsen 3 months ago in Hardware 0 New

Introducing a DECT Multicell solution to RingCentral like Snom M900

More and more customers asking for a professional and modern multi-cell DECT solution, scalable and with versatile functions. We have been using the M900 in our actual Broadworks Cloud solution from Broadsoft/Cisco for some time now and our custom...
Andreas Lyssy over 1 year ago in Hardware 2 Under review

Mitel 6940 different ring tone for internal calls (call within company level)

Like to have a feature when the call is within the company, the ringtone of the physical should or can be personalized to be different from any (outside) incoming calls .
Hiromithu Ishigaki about 1 year ago in Hardware 0 Under review