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Manage hard-phone speed dials through app

I have a VVX 450 phone with VVX EM 50, which allows me to have an additional 90 speed dials. I have been told the only way to enter those 90+ speed dials is through the VVX 450 hard-phone interface. Creating each contact on the hard phone using th...
Ken Goepfert 6 months ago in Hardware 2 Under review

Stop Polycom phone restarts when changing user hours

STOP restarting Polycom phones when changing user hours. This seems to be a new feature. The phones restart when changing user hours. This is a terrible feature. Changing user hours happens all the time. Restarting phones interrupts employees work...
Bettina Gray 6 months ago in Hardware 0 Under review

Hot Phone / Automatically Dial When Handset is picked up

setup phone to automatically dial a specific phone number or extension when the user picks up the handset
Cory Barnes 6 months ago in Hardware 0 Under review

Poly CCX 400 and CCX 700: Digit Map Timeout

A default timeout value is 3 seconds. It is not enough time for users to transfer a call.
Tomo Nakanishi 7 months ago in Hardware 0 Under review

Ring Central Desk Phone Auto Updates - DO NOT Reset ADMIN password every update- Yealink T57w

Ring Central sends updates to my Yealink T57w phone. When the update comes in, it resets the admin password back to default. This is a secuirty issue and I get the red triangle error at top of phone screen until I manully change the password from ...
Nathan Morlock 7 months ago in Hardware 0 Under review

Ability to Intercom from Mitel 6940

Please enable the ability to user Intercom feature from Mitel 6940 model phones
German Galvis 7 months ago in Hardware 0 Under review

Shared Lines for Polycom CCX series phones

Add Shared Lines compatibility for the Polycom CCX series phones. The new Polycom phones are currently not supported. https://support.ringcentral.com/article/Shared-Lines-System-Requirements.html https://support.ringcentral.com/article/5927.html
Luis Alvarez 7 months ago in Hardware 0 Under review

Desk phone caller ID

It would be nice to choose the caller ID or "dial from" number from your desk phone like you can in the desktop application.
Cindy Henexson 8 months ago in Hardware 0 Under review

physical phone profiles

On other systems, I have had the ability to configure physical devices en masse and push configuration changes. This could be performed either via a phone template option, or options under user templates. Three specific use cases could be missed c...
Scott Atkinson 8 months ago in Hardware 0 Under review

Centralized management of device upgrades/firmware

It would be very helpful to be able to centrally manage firmware updates to devices vs having to update each one individually. Other tier-1 providers already perform firmware updates for devices without requiring it to be performed manually.
Brad Commins 8 months ago in Hardware 1 Under review