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Hardware

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Retain Caller ID information regardless of blind/warm transfer type

When transferring calls, Caller ID information is only passed on blind transfers. It would be helpful if the caller ID information was passed to the new recipient regardless of transfer type.
Rob Fox 6 months ago in Hardware 23 Needs more information

Yealink Key Templates

If you are selling Yealink phone you should already have the templates available in the system.
Tom Trauscht 6 months ago in Hardware 1 Under review

Allow alternative numbers to appear in company directory VVX450

Please allow the company directory on VVX450 to show alternative numbers for staff. Currently it only shows their extensions even though we have inputted mobile numbers, alternative landlines etc for each staff member we have. Users are using prin...
Vishal Gajipra 6 months ago in Hardware 0 Under review

After Hours Recorded Message

We would like to play a recorded message for our after hours. We currently get a lot of sales calls out of hours and want to advise callers that no sales calls will be dealt with afterhours - only emergency site access calls will be dealt with. Ca...
Pearly Gates 6 months ago in Hardware 0 Under review

BLA for all Shared Line compatible device

Shared Lines BLA feature is available to RingCentral MVP Ultimate and Premium accounts only with compatible device such as VVX310, VVX410, VVX500, VVX300, VVX400, VVX600, VVX301, VVX311, VVX411, VVX501, VVX601, VVX 350, VVX 450. it would be better...
Tester Account 6 months ago in Hardware 1 Under review

Key Templates for Poly VVX450

Please add a key template for the Poly VVX450 so we can centrally manage speed dials and the function of the softkeys.
Vishal Gajipra 7 months ago in Hardware 0 Under review

Don't update phone hardware during active calls or during set business hours

We have had multiple calls interrupted when phone hardware updates have started during an active call and the call gets dropped.
Jamie Dierks 7 months ago in Hardware 0 Under review

Change default forwarding method to optional on Yealink phones

Currently, when using Yealink phones there are two completely different methods of transferring depending on whether you would like to warm or cold transfer. By adding the line:transfer.dsskey_deal_type=4to the RingCentral Yealink provisioning ser...
RingCentral 1 CSSTECH 7 months ago in Hardware 0 Under review

Approaching Intel Corporation as a customer for RingCentral products/solutions/services

Lets see if Intel Corporation and its subcompanies would be interested in any of RingCentrals products/solutions/services Would the RingCentral management reseller sales team be interested in supporting me as a reseller partner sales engineer too ...
Michael Preedom 7 months ago in Hardware 0 Under review

Add support for Polycom phone pagination feature

Poly supports pagination on their VVX 250 & VVX 350 models, which allows the activation of presence button pages. This would support a few pages of presence soft buttons without the need for an expansion module. While pagination can be activat...
Jeff Clement 7 months ago in Hardware 0 Under review