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"End Call" Placement on Yealink T46S

It would be more convenient and helpful for all users if when we answer the a call, the "end call" button is placed on the first screen, not on the second screen. When we are super bush and continually on the phone, it would save a lot of time in ...
Michelle Bettarelli 5 months ago in Hardware 0 Under review

Configure phone buttons for items other than Presence

For supported phones like the Polycom VVX 450, we should be able to control all the buttons for all types of uses, not just Presence and park locations. We should be able to add extensions and speed dials, paging groups, etc. to keys on the phone ...
Guest over 1 year ago in Hardware / RingCentral Admin Portal 7 Under review

Yealink T4xU button templates and configuration

Add an interface to allow button templates and customizing phone settings. There is already a provisioning tools setup since anytime you add someone to the HUD it adds a speed dial/monitor button to the Yealink phones.
Tyler Kooistra 5 months ago in Hardware 0 Under review

Change the default soft keys on Polycom phone when provisioning the phone.

Current default soft keys at the bottom of the screen on VVX350 are new call, intercom, dnd, and page. Theses are useless for most users: New call: this button is asinine, there are already 4 ways to make a new call. 1) pick up the phone and dial ...
Guest over 1 year ago in Hardware 0 Under review

Differentiating ring for transferred calls

We have over 20 Ringcentral instances for nursing homes where the employees are used to having an audible difference between calls comiing into the main call group and transferred calls. Upon upgrading them to RingCentral they are missing that fea...
Jane Packard 12 months ago in Hardware 0 Under review

Hot Phone / Automatically Dial When Handset is picked up

setup phone to automatically dial a specific phone number or extension when the user picks up the handset
Cory Barnes 10 months ago in Hardware 0 Under review

Ring Central Desk Phone Auto Updates - DO NOT Reset ADMIN password every update- Yealink T57w

Ring Central sends updates to my Yealink T57w phone. When the update comes in, it resets the admin password back to default. This is a secuirty issue and I get the red triangle error at top of phone screen until I manully change the password from ...
Nathan Morlock 10 months ago in Hardware 0 Under review

Set up an IP Phone for RingCentral Rooms for RCV (RingCentral Video)

An IP phone can be configured to work with RingCentral Meetings Rooms according to this link. https://support.ringcentral.com/article/9576.html?language=en_US But no so such option appears to be available for those of us who have chosen (or forced...
Darryl McFarlane almost 2 years ago in Hardware 0 Under review

Ability to add Company Logo in Desk phones

We need our deskphones to display our company logo for business purposes.
Michael Carbonel over 1 year ago in Hardware 2 Under review

Answer calls to the Call Queue when already in a call.

Here's a scenario that I thought should already be possible, but is not. 1. You are already on a call 2. You hear the other phones ring, someone is calling your call queue number. 3. You want to answer, but don't want to leave the office to go ...
Nicolo Gasbarro 2 months ago in Hardware 0 Under review