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CISCO CP Series - Firmware Update 12.0 Above

There are integration systems like Multicast Streams that require software version/MPP version to be updated to 12.0 or above. However, the phone reverts back to the default firmware and does not accept the manual firmware update. Allow phones to ...
Jorge Mico about 1 month ago in Hardware 0 New

Turn Custom Rules on and off Via a Physical handset.

this would be useful because a lot of customers don't want to have to login to the web portal to do this. they want a button programmed on the handset that they can just push to turn on and off. Same goes for the RC PC App. if it can be done in th...
Webb Bros Admin about 2 months ago in Hardware 0 New

Mitel Do Not Disturb presence

Please add the ability for users to see when a phone has been placed on Do Not Disturb. Currently, if a Mitel phone is placed on Do Not Disturb their presence still shows green/available. If a phone is o Do Not Disturb the phone should show a red ...
Kena Mann 2 months ago in Hardware 0 New

Yealink T4xU button templates and configuration

Add an interface to allow button templates and customizing phone settings. There is already a provisioning tools setup since anytime you add someone to the HUD it adds a speed dial/monitor button to the Yealink phones.
Tyler Kooistra 11 months ago in Hardware 0 Under review

headset not working " DISCOVER HEADSET DISCOVER D711U

NOT BEING ABLE TO COMMUNICATE WITH OTHER CALLS, FOR EXAMPLE WHEN I CALL SOME ONE.THEY CANNOT HEAR ME
Abraham Getaneh 12 months ago in Hardware 0 Under review

Auto provisioning with more Yealink phones

Nearly all Yealink sip phones support auto provisioning, but RingCentral only supports a few of them with this feature. Please enable this feature for all current phones models, even the T3x series. Shouldn’t be complicated to implement, but a hug...
Jan Noack over 1 year ago in Hardware 0 Under review

Desk phone caller ID

It would be nice to choose the caller ID or "dial from" number from your desk phone like you can in the desktop application.
Cindy Henexson over 1 year ago in Hardware 0 Under review

Centralized management of device upgrades/firmware

It would be very helpful to be able to centrally manage firmware updates to devices vs having to update each one individually. Other tier-1 providers already perform firmware updates for devices without requiring it to be performed manually.
Brad Commins over 1 year ago in Hardware 1 Under review

FIRMWARE UPDATE: Yealink T42S support for WF50 wifi dongle

Please update Firmware Update to Yealink T42S phones to support WF50 WiFi Dongle. The WF40 WiFi dongle does not support the 5GHz wireless band. After reviewing with Yealink support directly, the V84 firmware and newer does support WF50 with the T4...
Guest over 2 years ago in Hardware 1 Under review

Transfer live calls directly to the voicemail of a user extension using Mitel desk phone

We have a mitel desk phones where some live calls that we are receiving need to be transferred directly to the voicemail of a specific user extension. This feature will be a great help to us because the calls will not ring on the user extension if...
Iam Kristoff Coloma about 1 month ago in Hardware 1 New