Hardware

Ring Central documentation states that it supports Yealink T58W phones. Unable to provision phone from portal, had to log a support case. Also, unable to add expansion model "exp50" at all, even though you can on lower models in the portal.

It would be more convenient and helpful for all users if when we answer the a call, the "end call" button is placed on the first screen, not on the second screen. When we are super bush and continually on the phone, it would save a lot of time in ...

Add an interface to allow button templates and customizing phone settings. There is already a provisioning tools setup since anytime you add someone to the HUD it adds a speed dial/monitor button to the Yealink phones.

It would be nice to choose the caller ID or "dial from" number from your desk phone like you can in the desktop application.

On other systems, I have had the ability to configure physical devices en masse and push configuration changes. This could be performed either via a phone template option, or options under user templates. Three specific use cases could be missed c...

I have a desk phone at the office and a desk phone at home. Currently the only way to swap the phones out is to log into the admin portal. I would like to be able to swap the phone on the actually desk phone.

There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists ...

Would like to add Cisco 562 Wireless headset with standard base (Model: CP-HS-WL-562-S-US) as Recommended Headsets for RingCentral | Following KB article 10180 for the List of Recommended Headsets for RingCentral Deskphones

It doesn't matter how many names are in the presence, list. The second screen on the expansion module is Blank. Reopened case https://support.ringcentral.com/s/case-detail?Id=5002H00001Hp8DQQAZ

Requesting to have an option to disable beep tones when ending/disconnecting calls using yealink cordless phones