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Hardware

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GUI access for phones or IP address display in admin portal

A number of features for phones are not available except from the admin GUI specific to the phone (such as the Yealink T48). On the phone page in the admin portal, can we add either a link to the individual phone GUI, or a display for the local IP...
Ken Bock 9 months ago in Hardware 1 Under review

Change the default soft keys on Polycom phone when provisioning the phone.

Current default soft keys at the bottom of the screen on VVX350 are new call, intercom, dnd, and page. Theses are useless for most users: New call: this button is asinine, there are already 4 ways to make a new call. 1) pick up the phone and dial ...
Guest 9 months ago in Hardware 0 Under review

Option to Disable Missed Call Popup on deskphone.

Would like to be able to disable the Missed Call Popup on Yealink T48S (and other Yealink models). Would also like to disable the MissCall Power Light Flash.
Guest 9 months ago in Hardware 0 Under review

Create Additional Expansion Slots for Sidecar/Expansion Modules

When utilizing RC Polycom VVX 450 users are only able to utilize 1 expansion module per device. Would it be possible to increase the number of allowed modules as well as utilize modules from other devices/purchase from third party?
Taylor Wells 10 months ago in Hardware 0 Under review

Pick up call should display who the call has now been picked up by

(Using VVX 450) Currently when you call someone and they're unavailable, a user has the ability to pick up the call within their vicinity. When they do so, the caller doesn't know who's picked up the call. It still says the original person that th...
Alex Hodge 10 months ago in Hardware 0 Under review

Make the Simulate Crash line removable in Poly X30 for Rooms

It would be great if the Simulate Crash line that appears on the Poly X30 when we login to RingCentral Video Room be editable or removable.Such Simulate Crash is confusing to users which gives a notion that there is always an error every time they...
Guest 10 months ago in Hardware 0 Under review

Have a faster way of changing the deskphone's outbound caller ID without having to get into the web portal

The method of using the mobile app and the desktop app in conjunction with the web login both worked, but the method is way too involved for the Users.
Maria Della 11 months ago in Hardware 4 Under review

Requesting feature to lock the settings of Polycom phone

Requesting feature to lock the settings of Polycom phone
Charmaine Eusebio 11 months ago in Hardware 0 Under review

Display Number of new voicemail on the screen of Yealink T57W Prime Business Phone

We have new Yealink T57W Prime Business Phone and we cannot make them display that there are new messages waiting. Ideally I would like to have displayed how many new messages are left in the voicemail and how many messages have been checked/heard...
Guest 11 months ago in Hardware 0 Under review

Call Queue Enhancement

I would like to request the ability for users on active calls within a call queue to receive other calls to the call queue on both their desktop handset (Polycom VVX 350 & 450) and RC mobile/desktop app.
Guest 12 months ago in Hardware / RingCentral Phone 0 Under review