Hardware

We want to hae the option to perform call fwd directly on the physical phones. Phone models Cisco 8851 and 6821 have no options to perfrom this basic task.

We need the system to have a working setup to get the Cisco 191 ATA working and have it added to the system so we can add and use it as a replacement.

Currently, we are able to use the “Presence” option within RingCentral to configure our T46S DSSKeys to one touch for our Park Locations. Rather than trying to set up a URL configuration that is specific to each location, we wanted to see if we wo...

When calls are transferred, only the caller ID of the transferring party shows in the recent call list of the physical device of a user (Polycom vvx250) in this case. The computer and mobile apps show the calling party outside the organization. Th...

I wanted to have my users that is included on the Park Call Group to have a notification like ring or beep on the deskphone when there is a parked call My users have a dual monitor setup and its not easy to check on the desk phone if there is a ca...

We need our deskphones to display our company logo for business purposes.

Since my company only has 1 paging extension/device, it would be best to bypass the paging announcement and set the paging button on my polycom vvx 350 phone set to the extension number of the paging device.

We have over 20 Ringcentral instances for nursing homes where the employees are used to having an audible difference between calls comiing into the main call group and transferred calls. Upon upgrading them to RingCentral they are missing that fea...

An IP phone can be configured to work with RingCentral Meetings Rooms according to this link. https://support.ringcentral.com/article/9576.html?language=en_US But no so such option appears to be available for those of us who have chosen (or forced...

With the new Co-Recipients feature for voicemails, especially for Message-Only Extensions, it would be beneficial for RingCentral to be able to turn on the Messages Light on the Poly VVX phones. This would provide a visual indicator that a message...