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Hardware

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Flipping call from Desk phone to Mobile Phone

Add the ability to flip a call that originates on Desk phone to the RC app on my mobile device so we can continue the call if we need to leave the office. Support advises that currently flip is one-way, from Mobile to Desk phone, but doesn't work ...
Rob Marino 2 months ago in Hardware 0 Under review

VoIP Server Gateway

Why not Ring Central make a device, where all phone call will be handled by a VoIP server, directly deployed to customer site. On this way, all issue maybe handled by the support agent by connecting to the gateway server instead of asking client t...
StarLab Corp 5 months ago in Hardware 0 Under review

VVX Polycom firmware Screen Text Size

For Polycom VVX series phones, we've had coimplaints that the text size on the screen is very small and hard to read for many of our employees. I see in the VVX manuals there is a way to increase that (I believe just a large or small setting) and ...
Richard Valenta 5 months ago in Hardware 0 Under review

Desk phone caller ID

It would be nice to choose the caller ID or "dial from" number from your desk phone like you can in the desktop application.
Cindy Henexson 7 months ago in Hardware 0 Under review

Disable DND sofkey on Polycom phones

Our MVP standard account doesn't give us the ability to disable the DND softkey on phones per user/phone. We are looking to upgrade our account (for a different reason), but do any of the plans give the ability to control access to the DND softkey...
Inventure IT 5 months ago in Hardware 0 Under review

Flip to Shhh.... or Mimic Manufacture Device Phone Settings

Self explanatory I think... If not then... Have the ability to quite an incoming call by flipping the phone over or pressing one of the volume or power buttons. Similar to the phones setting offered by the mobile devices manufacture.
Austin Tool Room (Jaime Ramos) 5 months ago in Hardware 0 Under review

physical phone profiles

On other systems, I have had the ability to configure physical devices en masse and push configuration changes. This could be performed either via a phone template option, or options under user templates. Three specific use cases could be missed c...
Scott Atkinson 8 months ago in Hardware 0 Under review

Add support for Cisco 7861 handset

You already support all of the other phones in the range of very popular handsets. It should be very easy to add this model.
Matt Jones (212) 3 months ago in Hardware 0 Under review

Changing phones

I have a desk phone at the office and a desk phone at home. Currently the only way to swap the phones out is to log into the admin portal. I would like to be able to swap the phone on the actually desk phone.
Heather Block 8 months ago in Hardware 0 Under review

Create Additional Expansion Slots for Sidecar/Expansion Modules

When utilizing RC Polycom VVX 450 users are only able to utilize 1 expansion module per device. Would it be possible to increase the number of allowed modules as well as utilize modules from other devices/purchase from third party?
Taylor Wells about 1 year ago in Hardware 0 Under review