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Hardware

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Support Yealink Company Contacts Directory Sync

When pressing "DIR" button on yealink phones, there is no way to sync the internal company extensions. So we have to keep a printed piece of paper next to desk phones - yuck! This feature is support for polycom devices, please bring it over to yea...
Kedar Tilak almost 2 years ago in Hardware 1 Under review

Manage hard-phone speed dials through app

I have a VVX 450 phone with VVX EM 50, which allows me to have an additional 90 speed dials. I have been told the only way to enter those 90+ speed dials is through the VVX 450 hard-phone interface. Creating each contact on the hard phone using th...
Ken Goepfert 10 months ago in Hardware 2 Under review

Option to Disable Missed Call Popup on deskphone.

Would like to be able to disable the Missed Call Popup on Yealink T48S (and other Yealink models). Would also like to disable the MissCall Power Light Flash.
Guest over 1 year ago in Hardware 1 Under review

Support for new Poly Edge E series ip phones

I bet ringcentral is already working on this but please add support for the new Poly Edge E series phones for assisted provisioning, eg the edge e350. Thanks!
Jake Kushner 5 months ago in Hardware 0 Under review

Answer calls to the Call Queue when already in a call.

Here's a scenario that I thought should already be possible, but is not. 1. You are already on a call 2. You hear the other phones ring, someone is calling your call queue number. 3. You want to answer, but don't want to leave the office to go ...
Nicolo Gasbarro 3 months ago in Hardware 0 Under review

GUI access for phones or IP address display in admin portal

A number of features for phones are not available except from the admin GUI specific to the phone (such as the Yealink T48). On the phone page in the admin portal, can we add either a link to the individual phone GUI, or a display for the local IP...
Ken Bock over 1 year ago in Hardware 1 Under review

Forward should be one of the "default" softkeys on Polycom VVX phones

Wish "Forward" was a default softkey on the Polycom VVX phones instead of Intercom or Page. Even if you had a "More" softkey on the idle screen, that would let you get to a Forward softkey, that would be better than no Forward option at all.
Steve Jones about 1 year ago in Hardware 0 Under review

YeaLink T47W - Page & Park Buttons

It would be great if we could get the provisioned Park 1 & Park 2 buttons to work where we could actually park a call on these soft keys. It would also be helpful if we could program the page button to an extension so users didn't have to reme...
107 Jay Young 6 months ago in Hardware 0 Under review

Desk Phone Softkey Assignments

It would be nice to be able to program a desk phones softkey features on an individual and group level. Or the ability to access a provisioning server to setup the configurations.
Joseph Williams 3 months ago in Hardware 0 Under review

Centralized management of device upgrades/firmware

It would be very helpful to be able to centrally manage firmware updates to devices vs having to update each one individually. Other tier-1 providers already perform firmware updates for devices without requiring it to be performed manually.
Brad Commins 12 months ago in Hardware 1 Under review