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Hardware

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Add VoCoVo Support: Log Outbound Calls for VoCoVo Devices

Hi, This request is being logged in relation to Case #15473439. We have discovered that user extensions that are assigned and used by a 3rd party telephony device VoCoVo are not showing any outbound calls in the call logs or RC analytics. We have ...
Fraz Hamid 12 months ago in Hardware 0 Under review

Auto provisioning with more Yealink phones

Nearly all Yealink sip phones support auto provisioning, but RingCentral only supports a few of them with this feature. Please enable this feature for all current phones models, even the T3x series. Shouldn’t be complicated to implement, but a hug...
Jan Noack 12 months ago in Hardware 0 Under review

Manage hard-phone speed dials through app

I have a VVX 450 phone with VVX EM 50, which allows me to have an additional 90 speed dials. I have been told the only way to enter those 90+ speed dials is through the VVX 450 hard-phone interface. Creating each contact on the hard phone using th...
Ken Goepfert 12 months ago in Hardware 2 Under review

Stop Polycom phone restarts when changing user hours

STOP restarting Polycom phones when changing user hours. This seems to be a new feature. The phones restart when changing user hours. This is a terrible feature. Changing user hours happens all the time. Restarting phones interrupts employees work...
Bettina Gray about 1 year ago in Hardware 0 Under review

Hot Phone / Automatically Dial When Handset is picked up

setup phone to automatically dial a specific phone number or extension when the user picks up the handset
Cory Barnes about 1 year ago in Hardware 0 Under review

Poly CCX 400 and CCX 700: Digit Map Timeout

A default timeout value is 3 seconds. It is not enough time for users to transfer a call.
Tomo Nakanishi about 1 year ago in Hardware 0 Under review

Ring Central Desk Phone Auto Updates - DO NOT Reset ADMIN password every update- Yealink T57w

Ring Central sends updates to my Yealink T57w phone. When the update comes in, it resets the admin password back to default. This is a secuirty issue and I get the red triangle error at top of phone screen until I manully change the password from ...
Nathan Morlock about 1 year ago in Hardware 0 Under review

Ability to Intercom from Mitel 6940

Please enable the ability to user Intercom feature from Mitel 6940 model phones
German Galvis about 1 year ago in Hardware 0 Under review

Shared Lines for Polycom CCX series phones

Add Shared Lines compatibility for the Polycom CCX series phones. The new Polycom phones are currently not supported. https://support.ringcentral.com/article/Shared-Lines-System-Requirements.html https://support.ringcentral.com/article/5927.html
Luis Alvarez about 1 year ago in Hardware 0 Under review

Desk phone caller ID

It would be nice to choose the caller ID or "dial from" number from your desk phone like you can in the desktop application.
Cindy Henexson about 1 year ago in Hardware 0 Under review