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Hardware

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Make the Simulate Crash line removable in Poly X30 for Rooms

It would be great if the Simulate Crash line that appears on the Poly X30 when we login to RingCentral Video Room be editable or removable.Such Simulate Crash is confusing to users which gives a notion that there is always an error every time they...
Guest 12 months ago in Hardware 0 Under review

Have a faster way of changing the deskphone's outbound caller ID without having to get into the web portal

The method of using the mobile app and the desktop app in conjunction with the web login both worked, but the method is way too involved for the Users.
Maria Della about 1 year ago in Hardware 4 Under review

Requesting feature to lock the settings of Polycom phone

Requesting feature to lock the settings of Polycom phone
Charmaine Eusebio about 1 year ago in Hardware 0 Under review

Display Number of new voicemail on the screen of Yealink T57W Prime Business Phone

We have new Yealink T57W Prime Business Phone and we cannot make them display that there are new messages waiting. Ideally I would like to have displayed how many new messages are left in the voicemail and how many messages have been checked/heard...
Guest about 1 year ago in Hardware 0 Under review

Call Queue Enhancement

I would like to request the ability for users on active calls within a call queue to receive other calls to the call queue on both their desktop handset (Polycom VVX 350 & 450) and RC mobile/desktop app.
Guest about 1 year ago in Hardware / RingCentral Phone 0 Under review

Configure phone buttons for items other than Presence

For supported phones like the Polycom VVX 450, we should be able to control all the buttons for all types of uses, not just Presence and park locations. We should be able to add extensions and speed dials, paging groups, etc. to keys on the phone ...
Guest about 1 year ago in Hardware / RingCentral Admin Portal 6 Under review

Add updated firmware for Cisco Phone 8861

Currenlty, the Cisco 8861 supports only the CP-BEKEM-3PCC (old) side car with the current firmware version that RingCentral provides. In order to support the CP-8800-A-KEM (new) side car, the Cisco 8861 needs firmware load 11.2.3
Guest about 1 year ago in Hardware 0 Under review

Add Cisco ATA191-MPP to supported devices

All yours supported devices Cisco PAP2T, SPA 2102 or SPA 122 ATA already end-of sale and end of support. I am unable to provision a new device Cisco ATA191-MPP. RingCentral support unable to help with this. https://www.cisco.com/c/en/us/obsolete/u...
Igor Brunstein about 1 year ago in Hardware 0 Under review

Add Polycom VVX 600 as supported device for Hot Desking

We would like to see the Polycom VVX 600 be added as a supported device for the purpose of Hot Desking
Taylor Wells about 1 year ago in Hardware 0 Under review

Allow access to change availability hours for a limited extension device

We have our Polycom IP6000 conference phones set up as limited extensions but in some sites we'd like them to be able to take incoming calls 24 hours a day. Can only do this if the device is associated to a user and set up as such. Would like the ...
Jason Edinger about 1 year ago in Hardware 0 Under review