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Poly VVX Phone Message Light should turn on with Co-Recipients

With the new Co-Recipients feature for voicemails, especially for Message-Only Extensions, it would be beneficial for RingCentral to be able to turn on the Messages Light on the Poly VVX phones. This would provide a visual indicator that a message...
Marshall Frost 6 months ago in Hardware 1 Under review

Yealink T4xU button templates and configuration

Add an interface to allow button templates and customizing phone settings. There is already a provisioning tools setup since anytime you add someone to the HUD it adds a speed dial/monitor button to the Yealink phones.
Tyler Kooistra 11 months ago in Hardware 0 Under review

Published Mobile Contacts to Show on a Desk Phones Corporate Directory

When a users mobile contact is set to be published in the Corporate Directory, it should show not only on the RingCentral App but also on desk phones provisioned via assisted proovisioning.
Ryan Ramat 3 months ago in Hardware 0 New

headset not working " DISCOVER HEADSET DISCOVER D711U

NOT BEING ABLE TO COMMUNICATE WITH OTHER CALLS, FOR EXAMPLE WHEN I CALL SOME ONE.THEY CANNOT HEAR ME
Abraham Getaneh 12 months ago in Hardware 0 Under review

Autoprovision Yealink T58W phone & expansion module

Ring Central documentation states that it supports Yealink T58W phones. Unable to provision phone from portal, had to log a support case. Also, unable to add expansion model "exp50" at all, even though you can on lower models in the portal.
IT Support 9 months ago in Hardware 0 Under review

Support Yealink Company Contacts Directory Sync

When pressing "DIR" button on yealink phones, there is no way to sync the internal company extensions. So we have to keep a printed piece of paper next to desk phones - yuck! This feature is support for polycom devices, please bring it over to yea...
Kedar Tilak over 2 years ago in Hardware 1 Under review

Manage hard-phone speed dials through app

I have a VVX 450 phone with VVX EM 50, which allows me to have an additional 90 speed dials. I have been told the only way to enter those 90+ speed dials is through the VVX 450 hard-phone interface. Creating each contact on the hard phone using th...
Ken Goepfert over 1 year ago in Hardware 2 Under review

BLA for all Shared Line compatible device

Shared Lines BLA feature is available to RingCentral MVP Ultimate and Premium accounts only with compatible device such as VVX310, VVX410, VVX500, VVX300, VVX400, VVX600, VVX301, VVX311, VVX411, VVX501, VVX601, VVX 350, VVX 450. it would be better...
Tester Account 6 months ago in Hardware 1 Under review

GUI access for phones or IP address display in admin portal

A number of features for phones are not available except from the admin GUI specific to the phone (such as the Yealink T48). On the phone page in the admin portal, can we add either a link to the individual phone GUI, or a display for the local IP...
Ken Bock almost 2 years ago in Hardware 1 Under review

Hot Phone / Automatically Dial When Handset is picked up

setup phone to automatically dial a specific phone number or extension when the user picks up the handset
Cory Barnes over 1 year ago in Hardware 0 Under review