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Hardware

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Disable DND sofkey on Polycom phones

Our MVP standard account doesn't give us the ability to disable the DND softkey on phones per user/phone. We are looking to upgrade our account (for a different reason), but do any of the plans give the ability to control access to the DND softkey...
Inventure IT 7 months ago in Hardware 0 Under review

Flip to Shhh.... or Mimic Manufacture Device Phone Settings

Self explanatory I think... If not then... Have the ability to quite an incoming call by flipping the phone over or pressing one of the volume or power buttons. Similar to the phones setting offered by the mobile devices manufacture.
Austin Tool Room (Jaime Ramos) 7 months ago in Hardware 0 Under review

GUI access for phones or IP address display in admin portal

A number of features for phones are not available except from the admin GUI specific to the phone (such as the Yealink T48). On the phone page in the admin portal, can we add either a link to the individual phone GUI, or a display for the local IP...
Ken Bock about 1 year ago in Hardware 1 Under review

Customize softkeys on yealink phones

As per Yealink engineer, softkey layout of the phone is the special design of RingCentral, which cannot not be changed. There were customer prefers to have option to customize it themselves.
Wilhelmina Regal over 1 year ago in Hardware 1 Under review

Allow changing the inter digit timer on desk phone

There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists ...
Craig Rhinehart 12 months ago in Hardware 0 Under review

Have a faster way of changing the deskphone's outbound caller ID without having to get into the web portal

The method of using the mobile app and the desktop app in conjunction with the web login both worked, but the method is way too involved for the Users.
Maria Della over 1 year ago in Hardware 4 Under review

Please add internal page to Mitel 6940 phones.

You can program a page button but it will not work correctly.
Nactel Admin 4 months ago in Hardware 0 Under review

Flipping call from Desk phone to Mobile Phone

Add the ability to flip a call that originates on Desk phone to the RC app on my mobile device so we can continue the call if we need to leave the office. Support advises that currently flip is one-way, from Mobile to Desk phone, but doesn't work ...
Rob Marino 4 months ago in Hardware 0 Under review

Softkeys Mitel 6900 phones

Need the ability to program softkeys outside of the GUI which resets daily
Dustin Holskey 6 months ago in Hardware 1 Under review

Visual Voicemail on Deskphone

Coming over from Mitel and having the ability to see which voicemails are which on a screen would be very helpful to my users. Mitel had Visual Voicemail where I could see who the message was from and select that message instead of checking them all.
Travis Hill 11 months ago in Hardware 1 Under review