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Autoprovision Yealink T58W phone & expansion module

Ring Central documentation states that it supports Yealink T58W phones. Unable to provision phone from portal, had to log a support case. Also, unable to add expansion model "exp50" at all, even though you can on lower models in the portal.
IT Support about 1 year ago in Hardware 0 Under review

Support for hotdesking on Mitel IP Phones

Right now, per https://support.ringcentral.com/article/Which-phones-support-Hot-Desking.html , Mitel phones are not supported as hotdesk / common area phones. Please add support.
Jake Kushner over 1 year ago in Hardware 0 Under review

"End Call" Placement on Yealink T46S

It would be more convenient and helpful for all users if when we answer the a call, the "end call" button is placed on the first screen, not on the second screen. When we are super bush and continually on the phone, it would save a lot of time in ...
Michelle Bettarelli over 1 year ago in Hardware 0 Under review

Allow device ordering for more than one number at a time

Please allow admins to order more than one phone at a time for end users at a site. We should be able to add them all to one order at the same time. This would go for regular end users as well at different locations. One order at a time is ineffic...
Joseph Williams over 1 year ago in Hardware 0 Under review

physical phone profiles

On other systems, I have had the ability to configure physical devices en masse and push configuration changes. This could be performed either via a phone template option, or options under user templates. Three specific use cases could be missed c...
Scott Atkinson almost 2 years ago in Hardware 0 Under review

Changing phones

I have a desk phone at the office and a desk phone at home. Currently the only way to swap the phones out is to log into the admin portal. I would like to be able to swap the phone on the actually desk phone.
Heather Block almost 2 years ago in Hardware 0 Under review

Allow changing the inter digit timer on desk phone

There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists ...
Craig Rhinehart about 2 years ago in Hardware 0 Under review

View Call Map

It would be great to have the ability to view a map of all call routing for a company in a GUI and be able to download it to an excel document to help manage call routing more efficiently.
Edgar Jameson about 2 years ago in Hardware 2 Under review

Add updated firmware for Cisco Phone 8861

Currenlty, the Cisco 8861 supports only the CP-BEKEM-3PCC (old) side car with the current firmware version that RingCentral provides. In order to support the CP-8800-A-KEM (new) side car, the Cisco 8861 needs firmware load 11.2.3
Guest over 2 years ago in Hardware 0 Under review

Cisco 562 Wireless headset

Would like to add Cisco 562 Wireless headset with standard base (Model: CP-HS-WL-562-S-US) as Recommended Headsets for RingCentral | Following KB article 10180 for the List of Recommended Headsets for RingCentral Deskphones
Guest almost 3 years ago in Hardware 0 Under review