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Hardware

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Customize softkeys on yealink phones

As per Yealink engineer, softkey layout of the phone is the special design of RingCentral, which cannot not be changed. There were customer prefers to have option to customize it themselves.
Wilhelmina Regal about 1 year ago in Hardware 1 Under review

Support the new Yealink WH66 DECT Headset series

Yealink has a new series of DECT headsets, with a LCD screen control interface, great microphone noise processing technology, and overall an amazing product. They are designed for mobile+softphone. https://www.yealink.com/product/headset-wh66 Unfo...
Lawrence T about 1 year ago in Hardware 0 Under review

Ability to add Company Logo in Desk phones

We need our deskphones to display our company logo for business purposes.
Michael Carbonel about 1 year ago in Hardware 1 Under review

Support Yealink Company Contacts Directory Sync

When pressing "DIR" button on yealink phones, there is no way to sync the internal company extensions. So we have to keep a printed piece of paper next to desk phones - yuck! This feature is support for polycom devices, please bring it over to yea...
Kedar Tilak over 1 year ago in Hardware 1 Under review

Please list Sienheiser SDW 3 BS & SDW 60 HS a compatible device.

We have 80 devices on site, the base unit would create a dial tone for incoming calls this has now stopped working for all users across the site. It works for Microsoft teams. We are using epos connect to configure the devices via an online portal...
Guest over 1 year ago in Hardware 0 Under review

Make the process of transferring a physical desk phone from one user to another more intuitive

On a new account with desk phones assigned to unassigned numbers, the process of getting an assigned extension with a softphone to have a desk phone from assigned to an unassigned extension is counter intuitive and very difficult. It currently inv...
Craig Miceli over 1 year ago in Hardware 0 Under review

Set up an IP Phone for RingCentral Rooms for RCV (RingCentral Video)

An IP phone can be configured to work with RingCentral Meetings Rooms according to this link. https://support.ringcentral.com/article/9576.html?language=en_US But no so such option appears to be available for those of us who have chosen (or forced...
Darryl McFarlane over 1 year ago in Hardware 0 Under review

Sync Contact Directories between CISCO 525G IP Phone and Office 365

sync Contact Directories between CISCO 525G IP Phone and Office 365
Guest over 1 year ago in Hardware / RingCentral Integrations 0 Under review

Disable Ethernet Switch Cisco Phones - All models

Please add the ability to manage certain physical features of the Phones from the Cloud UI, rathe than the phone webUI, which is no longer accessible on some phones due to the firmware version.
Guest over 1 year ago in Hardware 0 Under review

Cisco 562 Wireless headset

Would like to add Cisco 562 Wireless headset with standard base (Model: CP-HS-WL-562-S-US) as Recommended Headsets for RingCentral | Following KB article 10180 for the List of Recommended Headsets for RingCentral Deskphones
Guest over 1 year ago in Hardware 0 Under review