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Answer calls to the Call Queue when already in a call.

Here's a scenario that I thought should already be possible, but is not. 1. You are already on a call 2. You hear the other phones ring, someone is calling your call queue number. 3. You want to answer, but don't want to leave the office to go ...
Nicolo Gasbarro 22 days ago in Hardware 0 New

Desk Phone Softkey Assignments

It would be nice to be able to program a desk phones softkey features on an individual and group level. Or the ability to access a provisioning server to setup the configurations.
Joseph Williams about 1 month ago in Hardware 0 Under review

Voicemail notification on Yealink 48S phone

Right now I only get an indication on my Yealink desktop phone that i have missed calls. I would like a separate notification on my desktop phone that would tell me if any of those missed calls left a voicemail.
Tom Kelly about 2 months ago in Hardware 0 Under review

Support for Mitel Key Template Layouts

Mitel 6930 IP - We received several 6930 when migrating from Mitel that we were told were 100% compatible with all Ring Central Features. We provisioned them using the MAC Address originally and had Key Template Layouts setup for these phones. As ...
Matt Bessette about 2 months ago in Hardware 1 Under review

Admin Portal: Report on Poly VVX device DND Status

We have an unleievably high number of support requests that come in advising users are not recieving any inbound calls on their handsets. Upon further investigation and request for photographs we learn that they have turned on DND and forgotten to...
Wickes Building Supplies Ltd 2 months ago in Hardware 0 Under review

Autoprovision support for Yealink CP935W conference phone

Please add autoprovision support for Yealink CP935W conference phone
Salvador Sandoval 3 months ago in Hardware 0 Under review

VVX 350 Polycom desk phone does not remember Speaker Phone volume after powering off and on again

The VVX 350 Polycom desk phone does not remember the Speaker Phone volume after powering off and on again Please configure the phone, so it remembers the Speakerphone volume. The Polycom phone does remember the Ring volume on the phone when unplug...
Peter Z. 3 months ago in Hardware 0 Under review

Support for hotdesking on Mitel IP Phones

Right now, per https://support.ringcentral.com/article/Which-phones-support-Hot-Desking.html , Mitel phones are not supported as hotdesk / common area phones. Please add support.
Jake Kushner 3 months ago in Hardware 0 Under review

Add the capability to change caller id on the desk phone

Most legacy system's have a button that can be programmed on a keyset to send out an alternate caller id. Ring Central does not have this. I understand you can change it in the client but not everyone uses the client. This should be available to c...
Nactel Admin 3 months ago in Hardware 0 Under review

Please add internal page to Mitel 6940 phones.

You can program a page button but it will not work correctly.
Nactel Admin 4 months ago in Hardware 0 Under review