Skip to Main Content

Hardware

Showing 166 of 7007

Support for hotdesking on Mitel IP Phones

Right now, per https://support.ringcentral.com/article/Which-phones-support-Hot-Desking.html , Mitel phones are not supported as hotdesk / common area phones. Please add support.
Jake Kushner about 1 year ago in Hardware 0 Under review

BLA for all Shared Line compatible device

Shared Lines BLA feature is available to RingCentral MVP Ultimate and Premium accounts only with compatible device such as VVX310, VVX410, VVX500, VVX300, VVX400, VVX600, VVX301, VVX311, VVX411, VVX501, VVX601, VVX 350, VVX 450. it would be better...
Tester Account 9 months ago in Hardware 1 Under review

Create Additional Expansion Slots for Sidecar/Expansion Modules

When utilizing RC Polycom VVX 450 users are only able to utilize 1 expansion module per device. Would it be possible to increase the number of allowed modules as well as utilize modules from other devices/purchase from third party?
Taylor Wells about 2 years ago in Hardware 0 Under review

Don't update phone hardware during active calls or during set business hours

We have had multiple calls interrupted when phone hardware updates have started during an active call and the call gets dropped.
Jamie Dierks 9 months ago in Hardware 0 Under review

Have a faster way of changing the deskphone's outbound caller ID without having to get into the web portal

The method of using the mobile app and the desktop app in conjunction with the web login both worked, but the method is way too involved for the Users.
Maria Della about 2 years ago in Hardware 4 Under review

"End Call" Placement on Yealink T46S

It would be more convenient and helpful for all users if when we answer the a call, the "end call" button is placed on the first screen, not on the second screen. When we are super bush and continually on the phone, it would save a lot of time in ...
Michelle Bettarelli about 1 year ago in Hardware 0 Under review

Auto provisioning with more Yealink phones

Nearly all Yealink sip phones support auto provisioning, but RingCentral only supports a few of them with this feature. Please enable this feature for all current phones models, even the T3x series. Shouldn’t be complicated to implement, but a hug...
Jan Noack over 1 year ago in Hardware 0 Under review

Provide better support for ADA users with hearing impairments

Currently, there is little or no documentation on how hearing-impaired individuals can best use RingCentral. I reached out to support for advice on hearing aid compatible hardware or other solutions. I was provided links to external sites and hard...
Stephan McElroy 5 months ago in Hardware 0 New

Allow two desktop phones to be associated with one extenstion/user

To allow an employee to have a desktop phone in two different locations (i.e. home and office), without having to purchase another user/phone line.
Katie Ireland about 3 years ago in Hardware 1 Already exists

Add support for Polycom phone pagination feature

Poly supports pagination on their VVX 250 & VVX 350 models, which allows the activation of presence button pages. This would support a few pages of presence soft buttons without the need for an expansion module. While pagination can be activat...
Jeff Clement 9 months ago in Hardware 0 Under review