Hardware

On a new account with desk phones assigned to unassigned numbers, the process of getting an assigned extension with a softphone to have a desk phone from assigned to an unassigned extension is counter intuitive and very difficult. It currently inv...

sync Contact Directories between CISCO 525G IP Phone and Office 365

My VVX-450 phones only show the username on the screen. I think it would be a nice feature if the deskphone displayed its ext number on the screen. On a similar note, it would be nice if it displayed the DID of the phone as well. Of course, the be...

We have the forwarding feature enabled for our Polycom phones and would like the ability to see if forwarding is enabled on the RingCenral Admin Portal. It would also be ideal if the forwarding could be controlled as well.

I would like to see a link link to just look up MAC's of phones. When I had 1600 phones shipped to me, there was not an easy way to just scan/input the MAC of the phone and see who it belonged to.

Please change the warm transfer process so that the user that is receiving the call doesn't have to "pickup" or "answer" the transfer from the other party. Our previous VOIP provider did the warm transfer more like a warm intercom where the transf...

We need this feature badly. We are deoplying hundreds of new extentions and need this feature for business work flow requirements. Without this it is stopping us from using RingCentral and and force us to consider alternative providers.

automated home screen reverts back to default if user forgets to return when answering call, or other. Timer has a default and custom settings.

We would like to play a recorded message for our after hours. We currently get a lot of sales calls out of hours and want to advise callers that no sales calls will be dealt with afterhours - only emergency site access calls will be dealt with. Ca...

Currently, when using Yealink phones there are two completely different methods of transferring depending on whether you would like to warm or cold transfer. By adding the line:transfer.dsskey_deal_type=4to the RingCentral Yealink provisioning ser...