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Hardware

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Polycom VVX 601 Presence feature

Can we have the feature availability to leave the main phone screen blank and add the users on the sidecar on the Polycom VVX 601 .
Brenna Rabon over 1 year ago in Hardware 1 Will not implement

Ability to add Company Logo in Desk phones

We need our deskphones to display our company logo for business purposes.
Michael Carbonel over 1 year ago in Hardware 1 Under review

Support Yealink Company Contacts Directory Sync

When pressing "DIR" button on yealink phones, there is no way to sync the internal company extensions. So we have to keep a printed piece of paper next to desk phones - yuck! This feature is support for polycom devices, please bring it over to yea...
Kedar Tilak over 1 year ago in Hardware 1 Under review

Please list Sienheiser SDW 3 BS & SDW 60 HS a compatible device.

We have 80 devices on site, the base unit would create a dial tone for incoming calls this has now stopped working for all users across the site. It works for Microsoft teams. We are using epos connect to configure the devices via an online portal...
Guest over 1 year ago in Hardware 0 Under review

Make the process of transferring a physical desk phone from one user to another more intuitive

On a new account with desk phones assigned to unassigned numbers, the process of getting an assigned extension with a softphone to have a desk phone from assigned to an unassigned extension is counter intuitive and very difficult. It currently inv...
Craig Miceli over 1 year ago in Hardware 0 Under review

Set up an IP Phone for RingCentral Rooms for RCV (RingCentral Video)

An IP phone can be configured to work with RingCentral Meetings Rooms according to this link. https://support.ringcentral.com/article/9576.html?language=en_US But no so such option appears to be available for those of us who have chosen (or forced...
Darryl McFarlane over 1 year ago in Hardware 0 Under review

Sync Contact Directories between CISCO 525G IP Phone and Office 365

sync Contact Directories between CISCO 525G IP Phone and Office 365
Guest over 1 year ago in Hardware / RingCentral Integrations 0 Under review

Disable Ethernet Switch Cisco Phones - All models

Please add the ability to manage certain physical features of the Phones from the Cloud UI, rathe than the phone webUI, which is no longer accessible on some phones due to the firmware version.
Guest over 1 year ago in Hardware 0 Under review

Cisco 562 Wireless headset

Would like to add Cisco 562 Wireless headset with standard base (Model: CP-HS-WL-562-S-US) as Recommended Headsets for RingCentral | Following KB article 10180 for the List of Recommended Headsets for RingCentral Deskphones
Guest over 1 year ago in Hardware 0 Under review

To be able to have unlimited talktime using the RC Polycom deskphone

The maximum allowed talktime using the Polycom phone is currently set to 4 hours by default and can be maximized up to 8 hours only. It would be better if we can set the hours of phone taltime to unlimited .
Guest almost 2 years ago in Hardware 0 Under review