Hardware

We need the system to have a working setup to get the Cisco 191 ATA working and have it added to the system so we can add and use it as a replacement.

I wanted to have my users that is included on the Park Call Group to have a notification like ring or beep on the deskphone when there is a parked call My users have a dual monitor setup and its not easy to check on the desk phone if there is a ca...

It would be nice to choose the caller ID or "dial from" number from your desk phone like you can in the desktop application.

Currently only Key 3 onwards can be changed, however where users are working with lower end Poly phones such as the VVX150, there are only 2 keys and both are reserved for the extension line. Please can we make Key 2 programmable for other extensi...

It would be very helpful to be able to centrally manage firmware updates to devices vs having to update each one individually. Other tier-1 providers already perform firmware updates for devices without requiring it to be performed manually.

When a users mobile contact is set to be published in the Corporate Directory, it should show not only on the RingCentral App but also on desk phones provisioned via assisted proovisioning.

Our current set up on the desk phone allows us to call those employees set up our presence feature. There should be an option to change the settings so that instead of calling the user via one button press it instead intercoms that person.

Please allow admins to order more than one phone at a time for end users at a site. We should be able to add them all to one order at the same time. This would go for regular end users as well at different locations. One order at a time is ineffic...

It would be nice to be able to program a desk phones softkey features on an individual and group level. Or the ability to access a provisioning server to setup the configurations.

Our users are used to seeing a numeric tally of the voicemails that they have on our old system being displayed on the phone. They are used to looking at the phone screen in the morning and seeing that they have a certain number of voicemails, whi...