Skip to Main Content

Hardware

Showing 129

Poly E550 Expansion Module Limitiations

I have a bunch of Poly E550 phones I bought from Ring Central and I purchased the Poly Expansion module as well. Unfortnately, the expansion module doesn't really work because you can only add up to 48 total lines through Ring Central, although th...
The Doan Law Firm 4 months ago in Hardware 0 Under review

Call Transfer Timeout Extension

We use Cisco 8861 desk phones. When a call is on hold after pressing the transfer option, if you decide to use the Contacts button to search for a contact, you must press that button, pick what directory to search, enter in your search parameters,...
IT Department 5 months ago in Hardware 0 Under review

Add Call Parking feature on 3rd party assited provisioned phones

We need this feature badly. We are deoplying hundreds of new extentions and need this feature for business work flow requirements. Without this it is stopping us from using RingCentral and and force us to consider alternative providers.
Ben (Admin) Tran 5 months ago in Hardware 0 Under review

any screen user leaves unattended defaults to home J100's

automated home screen reverts back to default if user forgets to return when answering call, or other. Timer has a default and custom settings.
Gale Blair 6 months ago in Hardware 0 Under review

Poly VVX Phone Message Light should turn on with Co-Recipients

With the new Co-Recipients feature for voicemails, especially for Message-Only Extensions, it would be beneficial for RingCentral to be able to turn on the Messages Light on the Poly VVX phones. This would provide a visual indicator that a message...
Marshall Frost 6 months ago in Hardware 1 Under review

Add Group Paging Names to Screen

I'd like to add text to the paging screen? I'd like to add the paging extensions that can be pressed. Much easier that passing out phone cheat sheets that everyone loses. Using Mitel 6940 units
Brian Jobes 6 months ago in Hardware 0 Under review

Change DND color from green to red

When a person is on DND in DSSKey it still shows them as Green. If we could change this to red when the person is on DND it would keep us from transferring calls to someone out of office. Also, it allows supervisors of employees to see when they a...
Jason Washam 6 months ago in Hardware 0 Under review

Yealink Key Templates

If you are selling Yealink phone you should already have the templates available in the system.
Tom Trauscht 6 months ago in Hardware 1 Under review

Allow alternative numbers to appear in company directory VVX450

Please allow the company directory on VVX450 to show alternative numbers for staff. Currently it only shows their extensions even though we have inputted mobile numbers, alternative landlines etc for each staff member we have. Users are using prin...
Vishal Gajipra 7 months ago in Hardware 0 Under review

After Hours Recorded Message

We would like to play a recorded message for our after hours. We currently get a lot of sales calls out of hours and want to advise callers that no sales calls will be dealt with afterhours - only emergency site access calls will be dealt with. Ca...
Pearly Gates 7 months ago in Hardware 0 Under review