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Hardware

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Softkeys Mitel 6900 phones

Need the ability to program softkeys outside of the GUI which resets daily
Dustin Holskey about 1 month ago in Hardware 0 Under review

Add Anker device support to headset controls

I have an Anker PowerConf S360 speakerphone. It is detected as a headset. When I press mute on the device, it is muted in RC but when I unmute on the device it does not unmute in RC until I press unmute a second time.
Greg Widener Ext 1171 about 2 months ago in Hardware 0 Under review

Add the ability to use "Presence" option on service.ringcentral.com to add Paging Only extensions to hard phone DSS keys (Yealink T46S)

Currently, we are able to use the “Presence” option within RingCentral to configure our T46S DSSKeys to one touch for our Park Locations. Rather than trying to set up a URL configuration that is specific to each location, we wanted to see if we wo...
Ryan Dunlap 1112 about 2 months ago in Hardware 0 Under review

Introducing a DECT Multicell solution to RingCentral like Snom M900

More and more customers asking for a professional and modern multi-cell DECT solution, scalable and with versatile functions. We have been using the M900 in our actual Broadworks Cloud solution from Broadsoft/Cisco for some time now and our custom...
Andreas Lyssy about 2 months ago in Hardware 2 Under review

Allow device ordering for more than one number at a time

Please allow admins to order more than one phone at a time for end users at a site. We should be able to add them all to one order at the same time. This would go for regular end users as well at different locations. One order at a time is ineffic...
Joseph Williams about 2 months ago in Hardware 0 Under review

VoIP Server Gateway

Why not Ring Central make a device, where all phone call will be handled by a VoIP server, directly deployed to customer site. On this way, all issue maybe handled by the support agent by connecting to the gateway server instead of asking client t...
StarLab Corp 3 months ago in Hardware 0 Under review

VVX Polycom firmware Screen Text Size

For Polycom VVX series phones, we've had coimplaints that the text size on the screen is very small and hard to read for many of our employees. I see in the VVX manuals there is a way to increase that (I believe just a large or small setting) and ...
Richard Valenta 3 months ago in Hardware 0 Under review

Disable DND sofkey on Polycom phones

Our MVP standard account doesn't give us the ability to disable the DND softkey on phones per user/phone. We are looking to upgrade our account (for a different reason), but do any of the plans give the ability to control access to the DND softkey...
Inventure IT 3 months ago in Hardware 0 Under review

Flip to Shhh.... or Mimic Manufacture Device Phone Settings

Self explanatory I think... If not then... Have the ability to quite an incoming call by flipping the phone over or pressing one of the volume or power buttons. Similar to the phones setting offered by the mobile devices manufacture.
Austin Tool Room (Jaime Ramos) 3 months ago in Hardware 0 Under review

Confusing "Reminder Ring" When Line is on Hold

The Avaya J179 desk phone gives a "Reminder ring" every 60s when a line is put on hold. This feature causes confusion when multiple calls are live on a line. There should be an option to disable the "Reminder ring".
Wing Chiu 3 months ago in Hardware 0 Under review