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It's a fun thing for a team to do, it's a feature in Slack that we all miss.
Justin Stieglitz almost 2 years ago in RingCentral Web/Desktop App 2 Under review

911 Alert Routing

We have 44 offices in 5 states. Each state has a different District Manager. Currently anyone we add to get a 911 alert, gets the 911 alert regardless of which state the 911 call was made from. It would be helpful if we could say "If someone from ...
Guest about 3 years ago in RingCentral Phone 5 Future consideration

Allow multiple users to respond to the main number texts

when a client texted in on the main number , allow multiple users to see and respond to there message. grasshopper has this because there is only 1 number to work through
Aaron Workman over 1 year ago in RingCentral Integrations 5 Planned

Auto reply SMS to missed calls

I would like to have an auto reply text message sent out for a call that is missed to the customer who placed the call.
Guest over 2 years ago in RingCentral Web/Desktop App 10 Future consideration

Disable RingCentral App Auto-Update on macOS

On macOS, the Ring Central application installs a helper tool that requires privilege elevation to complete the install. Enterprises like ours do not provide administrative privileges to end users, so they can not elevate privileges. The end resul...
Eric Crist over 2 years ago in RingCentral Web/Desktop App 5 Under review

Company Wide Call/SMS/Fax blocking

Please create a feature in the admin portal to block specific numbers from calling all company and user phone numbers, along with SMS/Fax. Currently having to do so user by user is extremely time consuming and put our company at risk when scammers...
Guest almost 3 years ago in RingCentral Admin Portal 8 Already exists

Include SMS on export data

Include SMS on export data
Guest over 2 years ago in RingCentral Web/Desktop App 12 Under review

Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

We have noticed that many of ours users do change the option of the call queue status to do not accept and move it back to accept. But it happens also that they change to Do Not Accept and forget about that status and sometimes till days after not...
Michaël Moens 10 months ago in RingCentral Web/Desktop App 2 Under review

Remove missed call from queue members if answered

Remove the missed call notification for queue members when another queue member answers the call. Only display missed call notification when no one in the queue answers the call.
Brianna Cunningham 12 months ago in RingCentral Phone 1 Under review

Public RingCentral Video API

Vote for this idea to join the waiting list for access to the upcoming RingCentral Video API. This idea pertains to making available to developers and partners a public RingCentral Video API that would contain the following features: Ability to cr...
Byrne Reese over 2 years ago in Developer Platform and APIs / RingCentral Video 1 Future consideration