Customer Ideas Portal

I'd like to be able to schedule SMS/text messages in the future. Is there a way to do this in RC Desktop or via Office 365 or Google or a smartphone?

In a particular extensions call forwarding section (home, mobile, office), you can set the phones to ring simultaneous or in a fixed order. You also have the ability to group certain numbers such that home + cell ring simultaneous for 4 rings, and...

We use Ring Central to train remotely and when we had Ring Central Meetings, the annotation tools were extremely helpful for participant learning and engagement and now with Ring Central Video, there is only one choice for annotating on the screen...

It will be very beneficial to have an option to assign the company fax number to multiple user extensions instead to only one.

macOS Sonoma just released today, and it has a new feature called Presenter Overlay, which is already supported by Zoom. Essentially you can place your live talkinghead on top of whatever you're sharing.

When on a call in Mac app, it would be useful to have an icon in the status bar at the top showing in call. So if other party hangs up, I would want to know that the call has ended. This is useful when multi-tasking and the RingCentral app is not ...

If we ask an employee to send a text message to one of our contractors, then if we need to follow-up with them, we can check to make sure they've actually been getting that taken care of.

We have users that remove themselves from the call queue when they go on break, but then forget to put themselves back in. Even if we could select the time limit that they can take themselves out of queue, so that they would automatically go back ...

Currently, the inventory number is pre-selected when creating a limited extension. Users/Admins should have the ability to select a specific inventory phone number prior to the completion of the creation of the limited extension.

Sync contacts into Outlook via a sub-folder in RingCentral desktop app