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Get a number porting process that works.

I have spent countless hours on hold with Ringcentral's porting team and my cell phone company in Canada from which I am trying to port numbers into Ringcetral. Ringcentral's MVP package looks awesome and I've got it all set up on my end, just wai...
Ron Depner 24 days ago in RingCentral Phone 0 Under review

Audit is missing in some areas

IRV menus which are not changed often but when something changes like removed or change it would be nice to be able to track whom made the change or was it some system glitch (which I suspect in my case) that deleted the entries in my main number ...
Ken OConnor 24 days ago in RingCentral Admin Portal 0 Under review

Add time stamps to emojis / reactions to messages

We commonly have team members use emoji's react to posts. When performing investigations we have found there does not seems to be a way to see a time stamp of when the user reacted with an emoji to a post and we can only see the date/timestamp of ...
Derek Cotton 24 days ago in RingCentral Web/Desktop App 0 Under review

Support for hotdesking on Mitel IP Phones

Right now, per https://support.ringcentral.com/article/Which-phones-support-Hot-Desking.html , Mitel phones are not supported as hotdesk / common area phones. Please add support.
Jake Kushner 24 days ago in Hardware 0 Under review

Ability to change the times the prompt is played if caller enters no action

Ability to change the times the prompt is played iff caller enters no action. Currently hard coded at 3.
Island Practice Management 24 days ago in RingCentral Admin Portal 0 Under review

integration with levitate.ai

We started using Levitate and would love if Ring Central integrated with it since we use Ring Central for our video calls and conference call lines.
Amanda Burgess 24 days ago in RingCentral Integrations 1 Future consideration

Want to delete guests

I can't delete or remove guests from my Ringcentral account, only "block" them. I would very much like to delete/remove guests from my account.
Jenna Kalinsky 24 days ago in RingCentral Video 0 Under review

Mobile app, desktop app, and desktop phone log to show what extension picked up missed calls.

It would be helpful if the mobile app showed what extension picked up what call. Currently, when the same line rings simultaneously and one extension picks it up, it shows up as a missed call on all other extensions. I would like it if the desktop...
Chloe Lange 25 days ago in RingCentral Mobile App 0 Under review

Add a "Thank You" Emoji

I would love to be able to reacted to messages with a "Thank You" emoji. I've attached the one used on Slack.
Rachael Simmons 25 days ago in RingCentral Web/Desktop App 0 Under review

Numpad Enter key activate call on Ring Central Desktop

Using ringcentral desktop, only the main enter key activates the call after typing the phone number, the enter key connected to the numpad does not work.
Lawrence Taylor 25 days ago in RingCentral Web/Desktop App 0 Under review