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App Adoption Report

It would be great to have a simple, easy to access report showing the app version used by all users. If this is available now, it's not obvious. If RC is going to force a minimum app version, which is reasonable, it should make it easy for admins ...
Brian Davidson 11 days ago in RingCentral Analytics 0 New

Limit staff ability to create new messaging groups / have management able to delete unofficial groups

We have found that any member of staff can create a group chat. We would like the ability for only management (selected personnel) to be able to create and moderate the group chats. Following on from this we would also like selected personnel to b...
Rob Hart 11 days ago in RingCentral Admin Portal 0 New

Super Admin Access to Disable Message Thread for Users

This gives them the ability to disallow users to have the IM / messaging feature for internal employees. Garnering control over unnecessary messaging across employees while using the application during and even after work hours. Solely having the ...
Jorge Mico 12 days ago in RingCentral Admin Portal 0 New

Ability to change the outbound number when sending text message from Missed Call

When sending new text messages the option to select an outbound SMS number from the main number or the direct number is available. However, when there is a missed call and I opt to click the text option under the missed call it allows me to text t...
James Peterson 12 days ago in RingCentral Web/Desktop App 0 New

integrate the High Level CRM with Ring Central, currently not available

I have roughly 1000 clients currently on the High Level CRM, but the Crm does not integrate with Ring central currently
Travis Mcgowan 12 days ago in RingCentral Integrations 0 New

Update CNAME for all Mobile Carries US and Canada

We want our Outbound Caller Name update for all Mobile Carries US and Canada. What we currently have right now showing is number and the City even we have update our Outbound Caller ID information
RC Tester Account 12 days ago in RingCentral Web/Desktop App 0 New

Extending the Limitations for multiple extensions being the sender and receiver of SMS messages.

Such as a whole office being able to text from and receive SMS from the main number. This is helpful for a sales department to know who has sent what and when. This would operate just like the queue for calls but for texts. -OR- There should be th...
Jamie Evans 12 days ago in RingCentral Admin Portal 0 New

go fuck yourself

you should be wary of slavery
Roman Kutikov 12 days ago in Hardware 0 New

Put name changes say some type name wrong why can host change there name

if person on phone so know who is that person change name and raiser hand *#9

Snooze a Call Queue

There are often times that an employee will turn off the call queue from ringing and they forget to turn it back on. I would love to see an option to Snooze the call queue for 10 minutes, 1 hour, 1 day, or a week (ie, vacation). That will be very ...
Matt Hoffman 12 days ago in RingCentral Phone 0 New