Skip to Main Content

All ideas

Showing 3279

Add "All" Option Back to the Site Filter Within the "Users with Extensions" Page in Service Web

The customer would like to be able to filter by "All" sites within the Sites filter in the "Users with Extensions" page in Service Web. For example, when trying to filter for users who are in a Not Activated status, customers were previously able ...
Alex Taus 28 days ago in RingCentral Admin Portal 0 Under review

Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

Our tenant is SSO only and a terminated user has their Call Log Email Delivery on and we are unable to log in as the user to turn it off due to SSO only. Disabling the user does not stop the email from being deliver neither. We cannot delete the u...
Jerry Be 3 months ago in RingCentral Admin Portal 0 Under review

Please add the ability to turn off the user added initial email every time you add a user.

When we add a user with extension, the user automatically gets an email notification that the device has been added and gets the SIP information via that same email. Is there a way to disable this? We program everything on the back end ahead of ti...
Chris Derkach 5 months ago in RingCentral Phone 0 Under review

Password and PIN Expiration Requirement

Admins would like the ability to force Passwords and PINs to be changed or updated every 30-180 days.
Niki Martschinske about 1 year ago in RingCentral Admin Portal 3 Under review

Per-user outbound caller ID list customization and search feature.

We have 281 company numbers and it would be nice if we could customize the outbound caller ID list list on a per-user basis so that users would only see the numbers they need to call out of. Currently, they have to wade through every single compan...
Michael Shupe almost 2 years ago in RingCentral Web/Desktop App 3 Under review

Add AWAY Option for chat

We (my entire work team) would like the option to set our chat status to "Away" as well as to add text along with it. Right now, the only options are Available, Not Available and Invisible.
Cerissa Kimball about 1 month ago in RingCentral Web/Desktop App 0 Under review

Suppress notifications to users when template changes are made or pushed

We will on occasions change a template setting or apply template setting to a user who missed having a template setting assigned. the user gets an email and also a voicemail informing them of a security change which leads to concern and confusion....
Carlos Couto 8 months ago in RingCentral Admin Portal 0 Under review

Code snippet is narrow, needs to expand to width of window

It's nearly impossible to read a code snippet at the moment. Basically the options are to copy the entire thing to a local text editor or download. Please make it easier to view in the app
Rick Case x567 (PT) over 1 year ago in RingCentral Web/Desktop App 2 Under review

Disable Recording Function for Specific Users

There are certain members in our company that should never have their calls recorded. Since a lot of people work from home, they should be able to have privileged conservations without the line being recorded.
Guest almost 2 years ago in RingCentral Web/Desktop App 3 Under review

Full Calendar in unified app to include scheduled video meetings

We have executive assistants who schedule video meetings for our executives and they can not see future meetings past the limited time line in the unified app. A full calendar that you could search, Day, Week, Month would be extremely helpful. Or ...
Joe Castillo 28 days ago in RingCentral Video 0 Under review