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Some snappy features missing

The desktop app does not have a easy way to delete all the records. Or often referred to as a delete all command. Another great feature it's lacking the ability to leave notes on numbers a lot less difficult than it already is. This would be reall...
Team Aurora 11 days ago in RingCentral Web/Desktop App 1 New

The ability to leave notes on numbers

When you're in the app you're able to leave a quick sticky note on the number as if you're clicking it to add it to your database
Team Aurora 11 days ago in RingCentral Web/Desktop App 0 New

Caller ID on Presence Buttons

In an executive, assistant scenario, we would like the ability to view the caller ID of calls that are incoming or active on a monitored line or presence key.
Jackie Lange 11 days ago in RingCentral Phone 0 New

Set up incoming caller ID for user extensions

Would like to have an option wherein the caller ID of an incoming call can be set up under user extension in admin portal. Option like the one you can get from call queue display settings
Ralph Reyes 11 days ago in RingCentral Admin Portal 0 New

Configuring Dial-By-Name Directory Extensions at the Site Level

Currently, you can only configure certain Dial-By Name Directory settings under the Main Site General Settings. It would be helpful to be able to have a separate Dial-By-Name Directory setting menu for each site. For example, currently, you can on...
Michael Scott 11 days ago in RingCentral Admin Portal 0 New

Add Ability to Sort by Unanswered Calls

Please add the ability to sort the phone voicemail list so that unheard messages are at the top. The small dot is very easy to miss when scrolling.
Brett Weiss 11 days ago in RingCentral Web/Desktop App 0 New

Ability to add custom speed dial button to yealink phones from the portal

I would like to add speed dial buttons to all phones in an office (i.e. copy services, building security, etc) via some kind of template for the phone.
Nick Papafotopoulos 11 days ago in RingCentral Phone 0 New

Automatically add assigned numbers to SMS Campaign

It would be very useful if any new number added to the account(s) be automatically added to the SMS Campaign otherwise it will be a step administrators will forget to do and the new phone user will not be able to use their text function.
Yvette Blandon 11 days ago in RingCentral Admin Portal 0 New

Allow others to see DND status through the phone settings not just the app

This should match the physical phone settings as well. If I put my phone on DND, it does not show on the phone screen (which the preset buttons should turn red, as it does when someone is on a call) nor on the app to others that I'm busy. I should...
Amy Russolillo 11 days ago in RingCentral Phone 0 New

Please add the ability to have multiple group managers for a usergroup.

Please add the possibility of having multiple group managers for a user group. This would open up the possibility of having multiple group managers by proxy, for example to make call forwarding for group members in case of illness. I think this w...
Holger Haase 11 days ago in RingCentral Admin Portal 0 New