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Outlook Addon text location

Allow an option to paste the meeting info to be at the of the email chain instead of the at bottom. Currently if the user has long email chain and schedules via the scheduler then it pastes at the bottom of the email making it hard for the receivi...
Abdullah Bakr 20 days ago in RingCentral Meetings & Webinar 0 New

Notify Customers When New Features Are Added

Notify customers when new features are released. Even if it were a link to a "Release Notes" webpage that showed the features added and bugs fixed. That would also give customers a webpage to do a search on to see if a feature they are looking for...
Stan Cooper 20 days ago in RingCentral Phone 0 New

Download SMS via RC App.

There should be an option to download the SMS in bulk or per conversation.
Rose Smith 21 days ago in RingCentral Web/Desktop App 0 New

to be able to attach attachment thru google drive in the fax services

to be able to attach attachment thru google drive in the fax services When we send fax out , we would like to use google drive or dropbox to pull out attachment and sent out by fax
ANGELA A 21 days ago in RingCentral Admin Portal 0 New

Performance Reports - Call Queues Abandoned Calls

It gives you a count on the call queues side. But when you switch it to the user's the number doesn't match. It becomes a total count of the user extension all together. It will benefit to keep it separate as it pertains those abandoned call happe...
Henry Stohner 21 days ago in RingCentral Admin Portal 0 New

Create a new user field to represent geographical location ("Country" or "Region")

PURPOSE: Such a field would facilitate reporting, user searches, exporting, filtering for and applying user templates based upon location in user account management. Being part of a global company I can testify this would be of great benefit. SUGG...
Shafeeq Sadiq 21 days ago in RingCentral Phone 0 New

Call Handling for Intercom

Right now, there is only one method of call handling, which works fine for incoming calls. We need to have a separate call handling feature for intercom calls. Right now, if the person you are calling is on the line or unavailable it would go back...
Kim Newberry 21 days ago in RingCentral Phone 0 New

Need to answer and hold other calls without disconnecting current caller.

I have a call-in talk show. Every time I'm "on a call" and other callers ring in, when I click (ANSWER AND HOLD) it puts the "active" caller on hold rather than the new callers. This is a big problem on my side. Please help!
William Hall 22 days ago in RingCentral Web/Desktop App 0 New

When text messaging is disabled for 3000+ subscribers, make it a priority to fix it. The last time it happened it took 2 weeks, we are now on day 4 for Goosehead Insurance agents.

The last time the texing feature went out for our company it took 2 weeks to fix it, we are now on day 4 with no updates or pro-active guidance. This is a complete joke but not very funny since our business depends on communication with our client...
Pat Wilsbacher 22 days ago in RingCentral Phone 0 New

Auto Response for Disable SMS

Hi Team Please include a auto response for SMS disable that the SMS is not working for faield for clients SMS
company . 22 days ago in RingCentral Web/Desktop App 0 New