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Add better Apple CarPlay support

Currently the RingCentral CarPlay support is not great if you compare it to iMessage.It would be fantastic if the RingCentral app itself was made available in Apple CarPlay so that you could scroll through and see your contacts, see your texts, an...
Bryce Fenton 18 days ago in RingCentral Integrations 0 New


ability to set and block messages that contain specific words or phrases
Zander Marcus 18 days ago in RingCentral Web/Desktop App 0 New

Add the ability to see if a user refused to answer a call or has ended a call.

It would be great to see if someone is avoiding calls by ending the call, sending to voice mail or closing the app.
Adrian Grant 18 days ago in RingCentral Phone 0 New

Reporting Enhancement request

Reporter - Gauri Karnik Cumulative report for all team members. Each team member’s name must be selected and view their call logs. It reflects only 20 calls per page for each user. We cannot export the report in excel from rin...
Sal Garcia 18 days ago in RingCentral Contact Center 0 New

Text Messaging Reply Option

Many of today's popular messaging services like Skype and Teams allow you to "reply" to a text post which copies the original post text into your reply followed by a break of some sort (i.e. several dashes -----) so that when you reply to a questi...
Edward Stevens (101) 18 days ago in RingCentral Mobile App 0 New

Feature Request - Browser-Based Joining for External Guests on RingCentral Video iOS Meetings (Safari)

Dear RingCentral Video Team, I hope this message finds you well. I am writing to propose a feature enhancement that could significantly improve the user experience for external guests joining meetings on RingCentral Video through iOS devices. The ...
Homert Tabuyan 18 days ago in RingCentral Video 0 New

We need to see who else is calling, when already engaged on a phone!!!!!!!!!!!!!!!!!

We use Yelling TP-57W phones in our office. We are having an issue, whereby when someone is on the phone and that a new call is coming, the person on the phone cannot see who else is calling. How can we make sure they do (to know if ongoing call n...
Laurent Cunin 19 days ago in RingCentral Phone 0 New

Add texting to Business Analytics reporting

We'd like to be able to track SMS texts sent and received in Business Analytics in additional to phone calls.
Cameron Hellmuth 19 days ago in RingCentral Analytics 0 New

Allow others to see faxes

We have a couple of agents that monitor the faxes. Please switch on fax viewing for multiple agents.
Nick Colson 19 days ago in RingCentral Phone 0 New

Please allow the ability to pull from the Global Address List in Office 365 - Settings/Calendar and Contacts

Please allow the ability to pull from all the Global Address Lists in Office 365. The calendar and contacts Office 365 sync option was available in the old app, however it is not available in the new unified RC app. The setting must give us the ab...
Mario Moccia 20 days ago in RingCentral Phone 1 Already exists