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All ideas

Showing 3271

Increase the amount of folders available

We are only allowed 30 folders. We need to be able to get more
Emily Stavnes over 1 year ago in RingCentral Web/Desktop App 3 Under review

Disable the ability of the user to download the call recording

Disable the ability of the user to download the call recording but the customer wants still the extensions to have an access on the call recording, just disable the ability of the user on the extension to download the recording.
Oliver Catacutan over 1 year ago in RingCentral Analytics 0 Under review

Contacts

Upload outlook contacts to deskphone
Anthony Jabal 8 months ago in RingCentral Admin Portal 0 Under review

Assign call queue membership, park locations, pickup groups, paging groups, etc. using User Settings Templates

We would like to reduce the number of manual steps it takes to configure a new user. Currently we need to manually add users to call queues, park locations, pickup groups, and paging groups, each separately. Ideally we should be able to have these...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Emergency dialing notification

Please create the ability to have different 911 notification people per location. This way someone local can be selected to get notifications for their location but not ALL locations. But also where some can get for ALL if necessary
Travis Hill 8 months ago in RingCentral Phone 0 Under review

Decouple conference call so you can transfer original caller

If you add a call and start a conference call you should be able to hang up with the additional call and then go back to the original caller and then transfer that call.
Keith Reardon 8 months ago in RingCentral Web/Desktop App 1 Under review

Department Name Pick From List

Because the "Department" field can be useful for filtering users and reports, allow administrators to manage the department names and provide a drop-down pick-from list in the user configuration.
Arron Meyer-Razon 3 months ago in RingCentral Admin Portal 0 Under review

Allow uploading of multiple contacts on the RingCentral app to make bulk SMS easier

It will be a great feature to allow the RingCentral app to copy contacts from multiple cells of an excel spreadsheet and have it pasted on the To: field or alternatively, to allow uploading of multiple contacts via csv file to make sending out SMS...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Customizable Dial-by-Name prompt

Would like the ability to record a prompt for the Dial-by-Name directory. Use case is this: We are a non-profit who serves teachers. We have a fleet of field representatives assigned to field areas made up of school districts. If a teacher calls, ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to save RC meeting recordings to external storage

It would be nice to be able to save recordings of meetings outside of RingCentral like you have the ability to do with the RC archiver beta app where you can save users call recordings and settings externally. We pay for the RC storage but once it...
Danielle Howes over 1 year ago in RingCentral Meetings & Webinar 0 Under review