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Disable the ability of the user to download the call recording

Disable the ability of the user to download the call recording but the customer wants still the extensions to have an access on the call recording, just disable the ability of the user on the extension to download the recording.
Oliver Catacutan over 1 year ago in RingCentral Analytics 0 Under review

Emergency dialing notification

Please create the ability to have different 911 notification people per location. This way someone local can be selected to get notifications for their location but not ALL locations. But also where some can get for ALL if necessary
Travis Hill 8 months ago in RingCentral Phone 0 Under review

Decouple conference call so you can transfer original caller

If you add a call and start a conference call you should be able to hang up with the additional call and then go back to the original caller and then transfer that call.
Keith Reardon 8 months ago in RingCentral Web/Desktop App 1 Under review

Assign call queue membership, park locations, pickup groups, paging groups, etc. using User Settings Templates

We would like to reduce the number of manual steps it takes to configure a new user. Currently we need to manually add users to call queues, park locations, pickup groups, and paging groups, each separately. Ideally we should be able to have these...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Allow uploading of multiple contacts on the RingCentral app to make bulk SMS easier

It will be a great feature to allow the RingCentral app to copy contacts from multiple cells of an excel spreadsheet and have it pasted on the To: field or alternatively, to allow uploading of multiple contacts via csv file to make sending out SMS...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Let RC Video meeting open in browser in iOS like you allow in Android

Since you allow Android users to join a RCV meeting in a Chrome browser, why wouldn't you also also allow Apple iPhone users to do the same?
Donald Prescott 3 months ago in RingCentral Video 0 Under review

Additional Company Extensions and Company Greeting

I am an independent rep and represent 2-3 companies... I would like to be able to add additional extensions for each company and a company greeting for each..
William Irving 3 months ago in RingCentral Admin Portal 0 Under review

Add notification when blocked numbers are being added

Could we please add a notification whenever a blocked number is being added. This would allow our admins to review numbers that are blocked since there is a chance that it could be done accidentally.
Isamu Ishii 3 months ago in RingCentral Admin Portal 0 Under review

Monitor calls that are in conference

id like to be able to monitor the calls my agents are making when in a conference call
Dustin Hesketh 3 months ago in RingCentral Admin Portal 0 Under review

Change or Remove Main Company Caller ID Option

We have no main company phone number. I recommend allowing the caller ID label "Main Company" to be edited or removed. This will prevent people from assigning an outgoing caller ID number that is not their site's when they think it is.
Mike Masi 3 months ago in RingCentral Phone 0 Under review