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Disable fax feature on RC mobile app

Hello, We would like to be able to turn off the fax feature on our mobile apps. We are encouraging all our employees to use the mobile app on their cell phones but we do not want them to have access to our clients medical records (they are usually...
Juan Carlos Touzet 7 months ago in RingCentral Mobile App 0 Under review

IVR for Outgoing Calls

i want when i make an outbound call, RingCentral will automatically route the call through my selected options menu, allowing receivers to choose the appropriate option for their needs.
Martin Grey 7 months ago in RingCentral Admin Portal 0 Under review

Consistent 'Delete' and 'Mark as Read' buttons on Voicemail

In the RC App on Windows (and the webpage, which is the same thing anyhow), why under 'All voicemail' do some voicemails have: 1) The delete 'garbage can' icon is the second icon? 2) The delete icon is the THIRD icon? 3) The delete icon is literal...
Paul Kopalek about 1 year ago in RingCentral Web/Desktop App 1 Under review

Showing A List Of Scheduled Video Meetings In New App

I do not want to connect my Outlook calendar to the new app but I do want to see my scheduled video calls listed under Meetings. I can see them in your web portal and loved how I could see them in your old RC Meetings app. Please figure out a way ...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Hot Phone / Automatically Dial When Handset is picked up

setup phone to automatically dial a specific phone number or extension when the user picks up the handset
Cory Barnes over 1 year ago in Hardware 0 Under review

FAXES--Very Important for Attorneys Legal Issue

As attorneys, we must prove to the court a fax was submitted to the opposing party or attorney especially when the opposing attorney says they never received it. This is very critical when it comes to denial and statute of limitations as the timel...
Kambiz Drake about 1 year ago in RingCentral Phone 1 Under review

Disable incoming calls overlapping current call.

This is a simple as it sounds, it's just so that if you are in a current call, incoming calls don't overlap the current call as this can cause at the least a hindrance as your current action with the current call has to be done all over again, and...
Tomas Cruz 7 months ago in RingCentral Phone 1 Under review

Show cover page with Failed fax transmission notification

When getting a failed fax transmission email we receive the phone number we faxed and the attached documents but not the cover page. Sometimes we fax multiple times to the same fax number but they are for different clients. There is no way of know...
BRfw Fax 7 months ago in RingCentral Admin Portal 1 Under review

Enable Setup of Shared Screen in one monitor and the Gallery to another

Our customer believe that its beneficial to have the feature to allow Shared Screen in one monitor and the Gallery to another to show the full page of the list of participants
Lutgardo Bayan about 2 years ago in RingCentral Video 0 Under review

Mirrored Call Status

For call queues or ring groups, if one extension answers a call, it should reflect that status for all other extensions in that group. For example, if extension 1 picks up a call, it should not show up as a missed call for extension 2. The call di...
Gurvinder Mangat over 1 year ago in RingCentral Phone 0 Under review