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outlook contact

I am using RingCentral Phone (phone icon) and I am not able to view my Outlook Contacts (even though I have installed Outlook on my computer)
Rafael Umali 9 months ago in RingCentral Phone 0 Under review

Use same text to speech technology for custom voicemail greetings etc.

I have found that the IVR text to speech is useful and effective. It would be helpful if we could use this same text to speech function for other messages in RingCentral. Examples: Custom voicemail greetings Custom connection messages Anywhere tha...
Brian Kibbe over 1 year ago in RingCentral Admin Portal 2 Under review

Automatic text forwarding

We can make easier to get same text to several numbers
Guest over 1 year ago in RingCentral Admin Portal 2 Under review

Monitor HUD on android RC mobile app

Would like the ability to tab into the calls my sales team is making from the mobile app. I am unable to monitor calls in the HUD on RC mobile app on android.
Sylvester Leach 6 months ago in RingCentral Mobile App 0 Under review

Add an option to ask participants for consent when a recording starts.

This option is available in RC Meetings but not RC Video. RC video merely displays a notification that recording has been started.
Mark Travers 6 months ago in RingCentral Video 0 Under review

Robocall number bulk blocking option

Please Add the option in number blocking option where i can uplaod number list in format of csv instead of one number at a time.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Be able to edit video meetings for whom I can schedule them

Called once each month over past 3 months to get this resolved to no avail. Before your upgrade/migration I could see and edit any virtual meetings for the other person for whom I have privileges to schedule, on behalf of. I cannot do that any lon...
Diane Ziegler 9 months ago in RingCentral Video 1 Under review

A "do not disturb" or "unavailable" option for texting with the RingCentral App.

This would allow for parents and students who send a text message after hours or on weekends to receive a message back that I am unavailable. This prevents students and parents feeling "ghosted" when they send a message after hours.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Call Queue Prioritization

Make an option available to prioritize callers from different queues that share the same primary members. If there are callers waiting in both queue one and queue two, callers from queue one would be distributed to users (CSRs) before callers from...
Will Thomas 3 months ago in RingCentral Admin Portal 0 Under review

Wipe all configuration and changes with a button

Very special need: as a trainer and I need to do housekeeping after every training session. Deleting every queue and every IVR and every park position one by one takes a lot of time. I'd like to have a "wipe everything" button for the system mailb...
Johannes Grohmüller 3 months ago in RingCentral Admin Portal 0 Under review