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Ability to disable Glip/Messaging and Global app control

Needing the ability to control what RC apps display as well as a feature to disable the internal messaging platform formally known as glip. We have a messenger internally already that's heavily integrated with our current systems in place and havi...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow people to look through contacts or do other non-phone call things while listening to voicemail

This would be useful so if I need to look at another feature, I can do that while listening to a voicemail. Right now, I played the voicemail and it stopped when I moved away from the phone tab
Barbie Osorio DeSoto 3 months ago in RingCentral Engage Voice 0 Under review

Add ability to hide the "with xxx" part of the call status

Privacy. Nobody else really needs to know who the CEO is on the phone with.
Paul Viellieux 3 months ago in RingCentral Web/Desktop App 1 Under review

Recent Reactions in the quick menu (or customized reactions quick menu)

Instead of showing the same reactions in the reactions quick menu every, show the most recently used reactions. Either that, or make the quick menu customizable.
Dan Stotmeister 6 months ago in RingCentral Web/Desktop App 0 Under review

View Call Map

It would be great to have the ability to view a map of all call routing for a company in a GUI and be able to download it to an excel document to help manage call routing more efficiently.
Edgar Jameson 6 months ago in Hardware 2 Under review

New incoming message generate a toast banner notification on Mac w/ manual dismiss

I would love it if I could receive toast banner notifications alerting me to new incoming message(s) (eg. direct, minitalk, or messages posted to a team). Currently it appears I can only get sound notifications, emails that show up at a 15 minute ...
Guest 9 months ago in RingCentral Web/Desktop App 0 Under review

RingCentral Billing/Cost Analysis, Budgets & Alerts

Cost analysis is very important for us and I would really like to see an analysis tool where we can access and create visualisations of usage/spend, estimated forcast and create custom charts based on spend by resource type (e.g. Standard DigitalL...
Fraz Hamid 9 months ago in RingCentral Admin Portal 0 Under review

Put Call Queue voicemail into User Voicemail Menu if a Member

Right now a user has their own Voicemail menu option to click to listen/manage to their voicemail. If a user is part of a Queue, they have to log out of their own account, then log in with the Queue account to see and manage those voicemails. Or t...
Paul Dobbs over 1 year ago in RingCentral Phone 1 Under review

Add Back the Option to Transfer a Call Directly to Voicemail

We use this feature all the time; especially now that we are working remotely. If we IM a user in the RC app to see if they are available to take a call. If they are not we would send the caller directly to VM. This happened yesterday and our owne...
Guest almost 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 1 Under review

Ring Central Message Email Summary

I would like to have a Ring Central Message Email Summary whenever I receive an email from the RingCentral app.
Guest about 1 year ago in RingCentral Mobile App 0 Under review