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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 4772

Log Out All Users in One Button

Super Admin should have the ability to press a button on the Admin Portal to force log out all devices they are signed in. This should also be coordinated with teh Account Validation button. Once enabled, Super Admins should have a way to force lo...
Jorge Mico 9 months ago in RingCentral Admin Portal 0 Under review

Customizable auto reply for faxes

Working at an animal hospital, we get calls from senders wanting a confirmation that the fac was received. We also get many pharmacy requests and I think having a confirmation auto reply and being able to add a custome message like “We are current...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Fast Forward/Rewind controls on voicemail via deskphones

My users would absolutely love to have the ability to fast forward and rewind through long voicemail messages. They are able to do this from the visual UI when logged in to the service web or apps, however most of our users work from desk phones, ...
Elyse Watts about 2 years ago in RingCentral Phone 2 Under review

Add car setting to RingCentral mobile

A feature to have a setting to silence calls or send calls to voicemail when driving/connected to CarPlay would be helpful and minimize distractions while driving.
Nancy Nguyen 9 months ago in RingCentral Mobile App 1 Under review

Consistent 'Delete' and 'Mark as Read' buttons on Voicemail

In the RC App on Windows (and the webpage, which is the same thing anyhow), why under 'All voicemail' do some voicemails have: 1) The delete 'garbage can' icon is the second icon? 2) The delete icon is the THIRD icon? 3) The delete icon is literal...
Paul Kopalek over 1 year ago in RingCentral Web/Desktop App 1 Under review

add Agencyzoom as an intehrated app

add agencyzoom as an integrated app.
Aissa Chanel Triassi 9 months ago in RingCentral Integrations 0 Under review

FAXES--Very Important for Attorneys Legal Issue

As attorneys, we must prove to the court a fax was submitted to the opposing party or attorney especially when the opposing attorney says they never received it. This is very critical when it comes to denial and statute of limitations as the timel...
Kambiz Drake over 1 year ago in RingCentral Phone 1 Under review

Improve the Text To Speech System: Maybe move to Google Text to Speech?

We find that the text-to-speech feature in RC IVRs are terrible. Would RingCentral consider using a service that is far better? e.g. Google Text-to-Speech.
Fraz Hamid over 1 year ago in RingCentral Admin Portal 0 Under review

Block SMS/Text messages without blocking phone calls from the same number

We are a healthcare company and provide some mental health services to our community through telehealth using RingCentral. We need to have the ability for our clients to reach their doctors and therapists via phone calls, but do not want the clien...
Guest almost 3 years ago in RingCentral Phone 0 Under review

Add us 1year of storage in Google Drive. It is my google drive, I have storage. Just let our files and recordings store for as long as we need them.

Add us 1year of storage in Google Drive. It is my google drive, I have storage. Just let our files and recordings store for as long as we need them.
Front Desk 9 months ago in RingCentral Admin Portal 0 Under review