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Auto text so I can go on vacation in peace 😡.

Add auto text when we are not at work. I shouldn’t have to send texts to remind my patients that I’m off after 5:00pm.
Brandon Long 19 days ago in RingCentral Mobile App 0 New

RingCentral Video option and user setting "Notify host when participant joins meeting before host"

When using RingCentral meetings, I would receive an email notification when a participant joined before me for meetings I hosted. This is useful when I am engrossed in a task and fail to keep track of the time. Please add a general user setting an...
Denise DeLange 19 days ago in RingCentral Video 0 New

Add email to multiple fax line

why we cannot add/link an email to multiple fax line?
PCG Admin 19 days ago in RingCentral Admin Portal 0 New

Routing missed calls in Queues, and custom rules

As a technician, I CONSTANTLY run into the complaint from customers that you cannot route missed calls to an IVR in a Call Queue. For example; a customer wants their 7 phones to ring, IF no one picks up, instead of going to voicemail, they want to...
Josh Belegris 19 days ago in RingCentral Admin Portal 0 New

Have a text message sent should there be a voicemail in a specific mailbox extension.

It would be benefial if the RC system could send a text message to a single cell phone number or even a list of cell phone numbers so that when a voicemail has been left in a specific mailbox a group of people can be notified.
Andrew Sewell 137 20 days ago in RingCentral Admin Portal 0 New

The users list detailed report should be sync with the customized columns. As Currently it fetches all the column details in Report.

The users list detailed report should be sync with the customized columns. As Currently it fetches all the column details in Report which are not necessary all the time.
Satish Pawar 20 days ago in RingCentral Admin Portal 0 New

QM - Allow deletion of evaluations without agents having to acknowledge them

Right now, evaluations that are submitted can only be deleted if they are completed or auto acknowledged. It would be great to be able to delete evaluations regardless of the status (e.g., when they're sent to an agent but before the agent acknowl...
Michelle Sterzovsky 20 days ago in RingCentral Contact Center 0 New

Fax Icon pointed to the fax extension

Please have an option to switch from one extension to another. Add an an option to send a Fax using the Fax Extension. Clicking on the Fax Icon while logged into extension 101 should switch or point to extension 1006 in our configuration.
Carl Villella 20 days ago in RingCentral Admin Portal 0 New

Individual contact listings per site code

Require the ability to provide each site code with their own contact directory listing either based on extension grouping based on site code or department groups. Allows for cleaner contacts when utilizing multiple sites.
Anton van der Walt 20 days ago in RingCentral Admin Portal 0 New

New RingCentral - no date stamp for text messages from the day of

Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the tex...
Bianca Delgado 20 days ago in RingCentral Web/Desktop App 1 New