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Notification of SPAM phone number status

Have a notification for the user if their phone number becomes "spam likely" or "spam warning" on recipients caller IDs.
Shadi Gharfeh 16 days ago in RingCentral Phone 0 Under review

Group text for incoming SMS to main number

We have potential and existing customers who would like to be able to receive texts on their main company number and have them be distributed to multiple internal and/or external SMS numbers. They would also like to be able to reply to these texts...
Mark Roach 16 days ago in RingCentral Phone 0 Under review

Call Queue Members able to access CQ voicemail

We think it would be beneficial to streamline the way CQ members can listen to voicemail that comes in to the queue. I opened a chat and they said the only way is for the user to have admin privilege's but that would give them more access than we ...
Marc Mascarenhas 16 days ago in RingCentral Admin Portal 0 Under review

Make call queue faxes accessible in the RC app

When a call queue receives a voicemail the members of the queue are able to access the message via the RC app. When a fax is received by the queue the members are NOT able to access that message via the RC app. Could that be fixed so that all mess...
David King 16 days ago in RingCentral Web/Desktop App 0 Under review

Provide RingCentral Meetings-only accounts access to RingCentral app

I would like to suggest providing RingCentral Meetings-only accounts access to the RingCentral Desktop app. The idea is to provide RC Meetings-only accounts only access to the RC Video/Meeting when accessing to RingCentral.Currently, RC Meetings a...
Joseph Dwumfour 16 days ago in RingCentral Meetings & Webinar 0 Under review

Grant Remote Control to iPad Users

It seems like I can only grant remote control access to another desktop user, but I'd like to allow iPad users to control my screen.
Brittany Santos 17 days ago in RingCentral Video 0 Under review

Performance report for 12 months (YTD)

Hello Ringcentral Team, we would like to submit a request to implement a report on calls received YTD. This data is crucial for our call center. Thank you!
Olivia Richards 17 days ago in RingCentral Analytics 0 Under review

Add support for Cisco 7861 handset

You already support all of the other phones in the range of very popular handsets. It should be very easy to add this model.
Matt Jones (212) 17 days ago in Hardware 0 Under review

Customize startup view for desktop app

I mostly use the Text page, and I wish there were a way to customize my settings so that RC would automatically open to Text instead of Message. Message seems to be the default, so I just waste a few seconds every morning clicking over to Text.
Colby Mills 17 days ago in RingCentral Web/Desktop App 0 Under review

Volume Booster

There are a few people who are very soft spoken and it's hard to hear them when they talk on the phone (either with a hard phone or softphone/desktop). Is there any way that we can increase the volume for certain users so that their voice is boost...
Will Spragg 20 days ago in RingCentral Phone 0 Under review