Skip to Main Content

All ideas

Showing 427

Add Acuity Integration with RingCentral Meetings

We would like to integrate Acuity scheduling with RingCentral meetings. We have the following request from one of our staff below" "In Acuity (, there is a section on the left nav for Integrations. It is currently integrated w...
Bill Drexler almost 2 years ago in RingCentral Integrations 5 Future consideration

Ability to forward texts to multiple extensions/numbers

With COVID and curbside checkins, it would be great if when customers arrive, they could send a text to our main number letting us know they are here and we could have that forward to multiple ringcentral extensions/numbers and receive the text on...
Jason Winchester almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Allow personalized ringtones for mobile phone

Can you please make it possible to choose personal ringtone for calls on the mobile app? The options you have are bad and not one even sounds like a telephone. This is a simple feature available on pretty much every other app. I want to be able to...
Guest over 2 years ago in  1 Future consideration

Automatically print fax from RC Unified App.

I would like to be able to print automatically from the RingCentral Unified App. This is possible in the RC Phone Desktop App, but not in the RC Unified App.
Joshua Lambert over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Time off Request Annually- to be able to approve without regenerating the schedule and publishing

Time off Approval- being able to request and approve vacation time off yearly. Currently we are not able to approve future request off for employee vacation unless a forecast is generated. We are wanting to be able to approve future dated schedule...
Paige Holley 6 months ago in RingCentral Contact Center 1 Future consideration

Caller ID name should be visible for Toll Free

Our Caller ID shows up as different for each phone in our office
Guest almost 2 years ago in RingCentral Phone 1 Future consideration

WFM Pro - Hierarchy View within Schedule Manager

Have the ability to view and drill into scheduling units/groups to select individual team members from multiple teams or groups from the schedule manager view.
John Bruns 4 months ago in RingCentral Contact Center 0 Future consideration

Add auto answer in the Ring Central unified app

This is to help our support team to manage calls and meetings in the unified app. Rather than using a seperate app for auto answer calls
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration

3-way call enhancements (show and remove participants)

3-way call doesn’t show who you are connected to AND you can't remove one person from it. Can only end the entire call.
Guest about 2 years ago in RingCentral Phone 0 Future consideration

Disconnect call queue call when no call queue member is available

In the Call Queue Wait Settings, there is a setting called "When members are available, but no members answer or all members are busy or unavailable" with a drop down, but the only option in the drop-down is to wait (then there is a subsequent opt...
Guest over 1 year ago in RingCentral Admin Portal 2 Future consideration