All ideas

There is no option to see stats for Message-Only extensions on a signle dashboard

I navigate to my support cases, select a case, the navigation puts me into 'system status'. This seems a web design error. My expectation on bread crumbs is that enable backward traversing, this is adjacent traversing.

I have a customer that is currently using Performance reports to get user specific data for users assigned to a user group. They use this as a filter because the list of user changes frequently. They did not want to have to go into each report and...

Would be nice to have a filter to restrict only unique phone #s

Current functionality: The "Name" checkbox to include all users in the Users/Groups/Depts/IVRs/Queues filter seems to be setting the filter value to a static list of all current users. If I had saved a report yesterday that included all users, and...

Add ability to compare two time periods, eg current month vs last month, or last 90 days vs prior 90 days

. Ability to report on Message only and Announcement only Extns - This would be useful to run reports to see how many times customers rang in and selected these options.

PDF for easy reading and better formatting. Improve excel formatting on subscribe reports. Its not easy to see all the data at once, going down the column one by one.

We would like to show the following for users: Total Calls Total Calls over X minutes Total Calls under X Minutes With several different variations. It would be really helpful to have these in one table with each KPI as a column

I would add 2 additional view modes. 1 = "full browser" link so you can provide a link to someone who has to also log in with Ring Central, but would have the ability to see the dashboard easily "full page" basically. The other would be "presentat...