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Schedule a Beep/Bell to emit from paging devices

Want to setup paging devices to have a Bell or a beep on a schedule. This can be used to signal shift or break changes
Travis Hill 3 months ago in RingCentral Phone 0 Under review

Agent Analytics: Log Agent Queue Uptime

Show how many hours an agent was Active in the queue. It would be fantastic if we could actually set their individual hours somewhere so that I didn't have to do math / search on only those specific time frames but if it was simply "Amt of Hours w...
Josh Mathus 3 months ago in RingCentral Analytics 0 Under review

Inviting Meeting Attendees

I work on a MAC -- the most updated operating system. When I schedule a meeting -- the integration with the Microsoft Outlook Calendar is such that it is not easily apparent how to invite attendees once the meeting has been scheduled. One has to c...
Janet Haag 3 months ago in RingCentral Video 0 Under review

We need to have the ability to see the running total of text messages sent/recieved.

Due to the changes with texting and added allotments to accounts, it is imperative that users be able to see a running total of the text messages sent/received in a convenient spot. No user should be required to count text messages or just hope th...
Sarah Christopher 3 months ago in RingCentral Phone 0 Under review

Hide/Disable Resource Center from RC App

Although the intent is to empower our users, we as a Firm do not want our users to do self-help. We want to be able to manage what our user community is able to do. We request that the "Resource Center" allow clients to control by hiding or disabl...
Newton Ocab 6 months ago in RingCentral Web/Desktop App 1 Under review

Screen share feature in RC Meetings

Currently, when a host is screen sharing and another participant starts talking, that takes up the entire screen. Instead of the screen doing that, there should be a way for the screen to pop up in another box instead, rather than it being full sc...
Hannah Tieu about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Add ability to set language of the Ringcentral desktop/web app

Currently even if the user set the language in the extension portal the app will display in another language
Eduardo Rivera over 1 year ago in RingCentral Web/Desktop App 0 Under review

More than 4 People in a call

When I try to make outbound calls, it only lets me add 4 other participants to the call. When this happens, it gives a fast busy signal and does not let me add them in. I know that there is the option to provide the callers with a conference phone...
Guest almost 2 years ago in RingCentral Web/Desktop App 5 Under review

Post incoming phone call to Slack channel

Post incoming phone call to a Slack channel. A simple notification for Slack users.
Guest about 1 year ago in RingCentral Phone 0 Under review

Forward should be one of the "default" softkeys on Polycom VVX phones

Wish "Forward" was a default softkey on the Polycom VVX phones instead of Intercom or Page. Even if you had a "More" softkey on the idle screen, that would let you get to a Forward softkey, that would be better than no Forward option at all.
Steve Jones 6 months ago in Hardware 0 Under review