Skip to Main Content

All ideas

Showing 3707

Add label to pinned chat

Pinned chat items are often not very useful because it's not immediately evident what they are links to (for example, a document on a sharepoint site). The ability to add a name label to the pinned item would make it an immediately useful list of ...
Margot Dron 10 months ago in RingCentral Web/Desktop App 0 Under review

physical phone profiles

On other systems, I have had the ability to configure physical devices en masse and push configuration changes. This could be performed either via a phone template option, or options under user templates. Three specific use cases could be missed c...
Scott Atkinson 10 months ago in Hardware 0 Under review

Click to dial via spreadsheet

Requesting to have feature to click to dial using spreadsheet
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

InContact: Copy Holiday Tables

It is so time consuming going through each 'Hours of Operations' Holiday table to set up per calendar year. If there a way to copy a table that would be most efficient.
Shenay Hardeman about 1 year ago in RingCentral Contact Center 1 Under review

Would like to be able to upload custom emojis to Ring Central.

It's a fun thing for a team to do, it's a feature in Slack that we all miss.
Justin Stieglitz about 1 year ago in RingCentral Web/Desktop App 0 Under review

Two-factor authentication in Glip application

As any 2FA mechanism it can harden the information shared within our Glip accounts and teams and it can prevent someone who guesses or brute forces our username/password to access this information. It can also a great marketing feature as a part o...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Create Additional Expansion Slots for Sidecar/Expansion Modules

When utilizing RC Polycom VVX 450 users are only able to utilize 1 expansion module per device. Would it be possible to increase the number of allowed modules as well as utilize modules from other devices/purchase from third party?
Taylor Wells over 1 year ago in Hardware 0 Under review

Obvious bug in the system- cannot disable user tip pop ups and they keep happening

The same user tips keep popping up even after clicking "Got it", which usually means that it wont come up again, but on your system the same ones keep popping up. Is there a way to turn off ALL non essential pop ups?
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Option to bulk download or forward voicemail to an email address in admin portal

Currently, voicemails can be download or forwarded to an email address one by one. Would like to add an option to select all or at least select multiple voicemail to be downloaded or forwarded to an email address in service web.
Radney Porcioncula almost 2 years ago in RingCentral Admin Portal 1 Under review

Incoming Call Announcement - Press 1 - Disable for Queues

When you want to simultaneously ring non-RingCentral devices with your RC app, and you go to answer the call on that device, it will play an announcement to press 1 to confirm the call. You are able to disable that for your direct calls, but for C...
Doug Neiheisel about 1 year ago in RingCentral Web/Desktop App 0 Under review