Skip to Main Content

All ideas

Showing 4761

RingCentral app doesn't display company name on inbound call

I have "personal" contacts in the RingCentral app (not synced from Google etc). These are often just added from the call history, then I add a company name. If one of these contacts calls, the company name doesn't show on the inbound call popup (o...
Chris Rosa over 2 years ago in RingCentral Web/Desktop App 1 Under review

Ability to make personal contacts the default contacts list in mobile app

RC Mobile app defaults to company contact list for default contacts so you have to swipe multiple times to access your personal contacts. This becomes cumbersome if you are using ringcentral mobile app for most of your calls to your personal conta...
Guest about 2 years ago in RingCentral Mobile App 1 Under review

Add Status Emoji next to name

Would be nice to have a custom emoji next to a user's name so you know they have a custom status that is maybe hoverable. Currently you cannot see the status until you specifically click on their name. Would be a lot easier to just to glance the c...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Ignoring a call or sending a call to voicemail should not create a missed call notification

By definition the call shouldn't be considered as a missed call if a user actively interacted with it to either ignore it or send it to voicemail.
Brandon Bergeron 8 months ago in RingCentral Web/Desktop App 0 Under review

Ability to revoke user sessions/force users to be signed out of apps

Ability to revoke user device session and force users to re-login to the RingCentral mobile/desktop apps and website.
Brian Niewohner over 2 years ago in RingCentral Admin Portal 6 Under review

Schedule status change at certain dates or times

It would be useful for people who use their work laptops afterhours for personal that we can schedule our presence to turn invisible or available at a certain time, like after 5pm on weekdays so you can be green and available when you log in the m...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Add the ability to pin a banner image and message on the top of a Glip team.

We would like the ability to pin a company message and image that does not scroll up. We want to make every employee aware of company guidelines on social edict before they post.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Add keyboard shortcut/ hot key to end a phone call

Rather than having to click on the red button to end a phone call (tricky sometimes to navigate back to the app to find the button).... Create a hot key/ shortcut on the keyboard so that we can hang up a phone call without needing to use the mouse.
Megan Brauner about 3 years ago in RingCentral Web/Desktop App 5 Under review

RingCentral Deskphones and RingCentral Phone Applications are not synced. When answering a call on the computer application, the deskphone display 'Missed Call'.

RingCentral Deskphones and RingCentral Phone Applications are not synced. When answering a call on the computer application, the deskphone display 'Missed Call'.
Guest over 2 years ago in RingCentral Phone 0 Under review

Calls Sent to Voicemail Not Marked as "Missed Calls"

You don't need to alert me to a "missed" call for those I intentionally sent to voicemail. Or at least give me a toggle that lets me choose if I want it to be listed as such.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review