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Set more than two Display Settings options

It would be very helpful to our agents to see more than two Display Settings options at a time. For example, Queue Name, CallerID Name, CallerID Number, and Phone Number would all be wanted by our agents -- all four options at once. Thank you.
Brandon Carr 3 months ago in RingCentral Phone 0 Under review

Block a range of phone numbers

I am receiving 6-8 spam calls each day from a particular range of numbers. The numbers have the same area code and first four digits, but the last 3 digits vary. I cannot effectively manage 1000 (or more) numbers in my block list. The suggested so...
John Worley 6 months ago in RingCentral Phone 1 Under review

Display both Caller & Line ID on screen in the mobile app in situations where users have more than one line

I have two lines coming in to my mobile app. I need to be able to see the caller ID and also the line ID, so I know how to answer the phone appropriately.
Matt Alexander 6 months ago in RingCentral Mobile App 0 Under review

Display blocked calls in call log

It would be great to see that a call that was added to the Blocked Calls list is actually being blocked
Sergio Leonardo 10 months ago in RingCentral Admin Portal 0 Under review

Report to identify how many unique callers were answered or missed in a day.

We have a report showing how many missed calls happened in a set time period. I'd like to identify how many unique customers this likely was. If we know that the same number called 8 times in five minutes and we couldn't answer that was one missed...
Josh Bartlett almost 2 years ago in RingCentral Analytics 0 Under review

Sort SMS by date

it would be useful a sort feature, so I can organize in my app the messages if I need it
Guest 10 months ago in RingCentral Web/Desktop App 0 Under review

Add an option to block one specific number for the entire company.

right now, you can only block a number to a specific employee extension/number. I would like a feature to do a company wide block of a specific incoming number. Going employee by employee takes too much time. Also, there is no way to block a calle...
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Position in Line Announcement for RingCentral Office

When I call many different companies customer service phone number, they say you are number 9 in line, so hold on, or you can let us call you back and you would not loose your place in line. And this I find so helpful as a very nice feature with s...
Guest almost 2 years ago in RingCentral Phone 1 Under review

Can you please add a functionality that will allow my clients to just dial *and 4 numbers example - *5626 then it will connect to my company main number like a shortcut.

Can you please add a fictionally that will allow my clients to just dial *and 4 numbers example - *5626 then it will connect to my company main number like a shortcut.
Yair Feldman 3 months ago in RingCentral Admin Portal 0 Under review

Remove/disable the "delete post" option in more

When you click the 3-dots when hovering over the time, you are given the option to delete your message. Make this setting optional or give the ability to disable this option.
Robin Bartholomew 3 months ago in Developer Platform and APIs 0 Under review