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Check Network Connectivity Through the App

RC features requires an extensive list of servers that the endpoint need to be able to reach to work properly. It would be easier to troubleshoot network connectivity related problems if there was an inbuilt connectivity status check tool or a sep...
Guest about 1 year ago in RingCentral Web/Desktop App 1 Under review

Filter by User Groups

As a super admin, I have access to the call reporting data for everyone in the company (in the Quality of Service module) and would like to ability to filter out by User Groups instead of seeing call data for the entire company. Filtering by indiv...
Travis McCarthy over 1 year ago in RingCentral Web/Desktop App 0 Under review

Showing that a call was answered on the other deskphone

Customer wants to have options to see on the desk phone if someone was able to answer the phone call. Cx wants to see if the call was answered on the other line.
Guest over 1 year ago in RingCentral Phone 0 Under review

Change the color for icon notification

Can we change color of unread message dot on Messages icon? It is gray, which is not very visible.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Netsuite Integration

Just like the Hubspot integration but for Netsuite would be fantastic to have this if possible.
Steven Medina 3 months ago in RingCentral Integrations 2 Under review

Ubuntu 22.04 support

Please add a support for Ubuntu 22.04 as currently it is not able to sign in user. Our company policy requires us to update to latest LTS version and that is causing lot of issues as the RCMeetings is not working correctly on this new version. Sin...
Suhas Pharkute 3 months ago in RingCentral Meetings & Webinar 0 Under review

Transfer and Add feature in HUD on RC app

On the RC phone app, while on an active call, when you hover over a user under the HUD, the Transfer and Add feature works under the HUD feature. You're able to transfer a call to another user and add another person to the call. However, on the RC...
Hannah Tieu over 1 year ago in RingCentral Web/Desktop App 0 Under review

Replying to events

Have the ability to add replies to an event both in the thread view and the calendar view.
Gabriela Ortega over 1 year ago in RingCentral Web/Desktop App 0 Under review

Option for voicemail to use specific extension's greeting instead

When specifying a specific extension as the recipient of voicemail in both call queues and for users, have the option of using the greeting of the other user/queue instead of requiring a greeting at both extensions. Example: Incoming call to a que...
James Framke 6 months ago in RingCentral Admin Portal 0 Under review

Character Limit is too short when naming a Phone #

Please increase the character limit on the "Name" field of the "Number Detail Page".
Sasha Madfes 6 months ago in RingCentral Admin Portal 0 Under review