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Allow Reincubate Camo integration in RingCentral App.

Reincubate Camo is a 3rd party camera app that allows you to use your phone's camera as the web cam. RingCentral Meetings allowed the integration, but the new RingCentral App does not. Your phone's camera is a much better camera than most built in...
Joshua Morris 10 months ago in RingCentral Integrations 2 Under review

"Press 0 to speak with an Operator or route to voicemail if someone dials the direct number"

I would appreciate it if you would provide the ability to have a caller who does not want to leave a message on my voicemail, in the event of an emergency, press "0" and be re routed to another extension. we had this on our old phone system.
Philip Mazzotti 10 months ago in RingCentral Phone 0 Under review

Disable DND sofkey on Polycom phones

Our MVP standard account doesn't give us the ability to disable the DND softkey on phones per user/phone. We are looking to upgrade our account (for a different reason), but do any of the plans give the ability to control access to the DND softkey...
Inventure IT 7 months ago in Hardware 0 Under review

Report about the busiest times of day for inbound calls

Hello I am looking to find the busiest times of day for inbound calls to a specific cue. Can you help me find that report please? I am looking to overlay 30 days worth of call data on top of itself to see when my busiest call times are in a day.
Jenny Remolacio about 1 year ago in RingCentral Admin Portal 1 Under review

Customizable Dial-by-Name prompt

Would like the ability to record a prompt for the Dial-by-Name directory. Use case is this: We are a non-profit who serves teachers. We have a fleet of field representatives assigned to field areas made up of school districts. If a teacher calls, ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Show Company Name not First Name in the call log that have contacts setup

Showing all calls that we put a "contact" info in by "First" name is not appropriate for a business. The way around it I have to put the company name in the "First" name contact box. That is counter productive. This is a business telephone platfor...
R. Glenn Matsen 7 months ago in RingCentral Web/Desktop App 0 Under review

Flip to Shhh.... or Mimic Manufacture Device Phone Settings

Self explanatory I think... If not then... Have the ability to quite an incoming call by flipping the phone over or pressing one of the volume or power buttons. Similar to the phones setting offered by the mobile devices manufacture.
Austin Tool Room (Jaime Ramos) 7 months ago in Hardware 0 Under review

Call Wait Pop-up or Notification

If all extensions are busy on call or only one extension is online , there must be a call wait pop-up or notification comes up (if a client calls up). The feature is missing. We always miss the caller number or information. I request you to please...
Athar Wani 10 months ago in RingCentral Web/Desktop App 0 Under review

Make Bluetooth work from cell phones

The accept and end call buttons on headsets don't work with the mobile app. These also don't work with a car Bluetooth connection making hands free operation impossible
Guest over 1 year ago in RingCentral Mobile App 3 Under review

SMS: A table that describes exactly the cost per SMS (price per character, and more)

Going to my view log, I noticed that some SMS cost $0.85 (not the $0.00085 advertised) and that some cost up to $5.10c. I reached support to ask why that is, and they told me it has to do with the number of characters.I asked for a table to unders...
Cocoon Customer Experience Team 7 months ago in RingCentral Phone 0 Under review