Allow Reincubate Camo integration in RingCentral App.
Reincubate Camo is a 3rd party camera app that allows you to use your phone's camera as the web cam. RingCentral Meetings allowed the integration, but the new RingCentral App does not. Your phone's camera is a much better camera than most built in...
"Press 0 to speak with an Operator or route to voicemail if someone dials the direct number"
I would appreciate it if you would provide the ability to have a caller who does not want to leave a message on my voicemail, in the event of an emergency, press "0" and be re routed to another extension. we had this on our old phone system.
Our MVP standard account doesn't give us the ability to disable the DND softkey on phones per user/phone. We are looking to upgrade our account (for a different reason), but do any of the plans give the ability to control access to the DND softkey...
7 months ago
Report about the busiest times of day for inbound calls
Hello I am looking to find the busiest times of day for inbound calls to a specific cue. Can you help me find that report please?
I am looking to overlay 30 days worth of call data on top of itself to see when my busiest call times are in a day.
Would like the ability to record a prompt for the Dial-by-Name directory. Use case is this: We are a non-profit who serves teachers. We have a fleet of field representatives assigned to field areas made up of school districts. If a teacher calls, ...
Show Company Name not First Name in the call log that have contacts setup
Showing all calls that we put a "contact" info in by "First" name is not appropriate for a business. The way around it I have to put the company name in the "First" name contact box. That is counter productive. This is a business telephone platfor...
Flip to Shhh.... or Mimic Manufacture Device Phone Settings
Self explanatory I think... If not then... Have the ability to quite an incoming call by flipping the phone over or pressing one of the volume or power buttons. Similar to the phones setting offered by the mobile devices manufacture.
Austin Tool Room (Jaime Ramos)
7 months ago
If all extensions are busy on call or only one extension is online , there must be a call wait pop-up or notification comes up (if a client calls up). The feature is missing. We always miss the caller number or information. I request you to please...
SMS: A table that describes exactly the cost per SMS (price per character, and more)
Going to my view log, I noticed that some SMS cost $0.85 (not the $0.00085 advertised) and that some cost up to $5.10c. I reached support to ask why that is, and they told me it has to do with the number of characters.I asked for a table to unders...