All ideas

In performance reports there is an option to filter calls with a duration of e.g. <10s while in the Live Reports there is not. When receiving multiple phantom calls like this there is no way to reasonably use the SLA feature in case such calls ...

It would be beneficial to have verify an intercompany extension or the reverse to have the extension show up when typing an intercompany name.

Currently for a holiday I have to create a custom answering rule for said holiday, but to use this custom rule I have to turn off the main handling rule and turn on the holiday rule. There should be a check box that allows the holiday rule to over...

to be able to view the scheduled meeting using a 3rd party calendar.

it would be useful a sort feature, so I can organize in my app the messages if I need it

This would allow for parents and students who send a text message after hours or on weekends to receive a message back that I am unavailable. This prevents students and parents feeling "ghosted" when they send a message after hours.

When front desk transfers a call to another extension, we would like the caller ID of the original caller to show up on our phones when being transferred to us.

When searching for the Limited Extensions within the contacts list of the RingCentral All in One app, I noticed that they were not appearing. I also noticed that for the regular extensions (Digital Line Premium) that have not been activated (aka P...

RC is like a dream solution for me. Almost perfect. Just one thing I would like to have the ability to do is customer label my SMS threads that have more than one contact.

RC Meetings had the following feature: Show a specifically colored (ideally red) icon with the mouse to "highlight" certain areas on the screen. This feature was in the area where you can also "mark up" the screen to draw circles to indicate certa...