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Customize Voicemail Notifications

For RingCentral Office accounts with HIPAA enabled, the voicemail notifications that come through email contain caller ID name and the phone number. For additional security and privacy, there should be an option to strip the caller ID information ...
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

simultaneously sharing two monitors/screens on a web sharing session

With a normal video meeting session, we can ONLY share one screen at a time and need to switch between screens. we hope to have a feature in RingCentral applications that we can share 2 monitors or screens at the same time, with this said, the oth...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Disable the ability of the user to download the call recording

Disable the ability of the user to download the call recording but the customer wants still the extensions to have an access on the call recording, just disable the ability of the user on the extension to download the recording.
Oliver Catacutan over 2 years ago in RingCentral Analytics 0 Under review

Access voicemail without pin from IP phone

You should be able to allow a user to access their voicemail without needing a PIN code when calling from their assigned IP Phone.
Jake Kushner 8 months ago in RingCentral Phone 1 Under review

Ability to Paste Contact Names Into New Text Message

We would love to copy contact names from an excel doc & paste those, in mass, into the 'TO' field of a new message, so we can send that message up to 100 people. Now you have to manually start typing in the name & then select it. This isn'...
Kris Cox 8 months ago in RingCentral Web/Desktop App 0 Under review

More pronouns in Ring Central

Ring Central only allows the following genders in their profile section: Unspecified Male Female Is there any way to add to this list? We believe it would be helpful to our employees, especially as one has recently come out as non-binary. Here’s m...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

I want to know if the host can see who is on the conference call. what numbers are on the call while the call is going on

I would like the ability to see who is on a conf call! and disconnect calls if they shouldn't be on the call. I see when you add a call on the conference call you see the number before you merge them into the conf call
Andy Riess 8 months ago in RingCentral Phone 0 Under review

Call detail export for the LOB Analytics

We want to see the call detail for the LOB analytics and it is difficult to filter through call logs to determine which calls were part of the LOB Analytic we are looking at.
Erica Rusk 8 months ago in RingCentral Analytics 0 Under review

Needs to have way to receive an SMS Msg across multiple extensions....A bank can only send 2FA to one phone number but more than one user may need access to that 2FA code

A bank sends 2FA code via SMS. The same person in an accounting firm might not be loggin g in each time....the code needs to go to one of 3 or 4 extensions rather than the one person who isn't available today.
Randall Klein over 1 year ago in RingCentral Phone 1 Under review

RingCentral Classic Install / Uninstall

As RingCentral Classic updates have occurred, they have continued to create a new file, rather than removing the outdated version. Provide an uninstall tool to remove all / select legacy versions
Jonathan M Farley almost 3 years ago in RingCentral Web/Desktop App 2 Under review