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.HEIC File Format on SMS

Please add support for file formats .HEIC .HEIF .HEVC on SMS. We are a healthcare company that request timesheets from nurses. 50% of our user base has iphones and it is an impossible task to request them to set different photo settings to send in...
Lindsey Gloria 11 months ago in RingCentral Phone 0 Under review

Send text to number from voicemail

It would be nice to have a button to send a message to a number that leaves a voicemail, unless it's a landline. Then instead of having to copy and paste the number, go to the text portal, start a new conversion, and paste the number, it's one but...
Reed PETERSON about 1 year ago in RingCentral Phone 1 Under review

Bring Back the Notify Admin Desktop App/ Mobile App

Please bring back the option to notify the admin desktop app/ mobile app. It was a feature we needed!
Jessica Clark over 1 year ago in RingCentral Admin Portal 0 Under review

Make it easier to turn off AutoNumbering (or make it user preference)

In the new RC, anytime you enter 1. it starts to autonumber.I can see how this might be useful, however its incredibly aggravating to turn off or disable when you don't want it. I haven't found an easy way to do this. Regardless, its a HUGE strugg...
Louise Baker over 2 years ago in RingCentral Web/Desktop App 1 Under review

Emergency Company Wide Switch to Night Mode

We would like to have a company wide rule that we can set in the case of a company wide shutdown. This rule would allow all IVR and call queues to act like it's after normal business hours. Basically we would like a button that switches the system...
Jerad VanDerBeek over 2 years ago in RingCentral Admin Portal 7 Under review

Shared Logs

Shared logs: calls, voice mails, SMS (texts or messaging) and faxes for all extentions.
Susse x press 11 months ago in RingCentral Admin Portal 0 Under review

Alphabetically sort Teams within Folders in Message feature in the MVP app

Adding an option to folders within the messaging feature to alphabetically sort your teams instead of having the manually sort them.
Alex Cooley about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add a second emergency address

Users who regularly work in different locations would like to be able to save at least 2 addresses in the system that they can choose from for their Emergency address. This way they would not have to keep typing in the addresses as they switch loc...
Margie-Jo Miller almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Allow patients to select option to continue communication in text

In Ringrx I could have the patient select a numbe, eg 2, to continue via text. They would get a text message and could continue to communicate with us. Seems like a basic feature and dissappointed I paid for a year and can't access that feature. I...
Scott Williams 4 months ago in RingCentral Phone 0 Under review

Poly E550 Expansion Module Limitiations

I have a bunch of Poly E550 phones I bought from Ring Central and I purchased the Poly Expansion module as well. Unfortnately, the expansion module doesn't really work because you can only add up to 48 total lines through Ring Central, although th...
The Doan Law Firm 4 months ago in Hardware 0 Under review