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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Customer Ideas Portal

Showing 7576 of 7576

HUD for iOS mobile app

The HUD feature in the desktop app is extremely useful. I'm hoping you'll be able to incorporate this feature into the iOS mobile app as well. That way, I'll be able to check incoming calls while on an active call, and I'll know who to call back j...
Mary Montenegro 11 months ago in RingCentral Phone 5 Under review

Super Admin Can View any Message/FAX/Voicemail

The Super Admin account, as well as other accounts granted this needed permission, should be able to view the messages on any user/line. The lack of this ability causes some headaches and seems obvious since the admin can always change the passwor...
Jared Parker over 2 years ago in RingCentral Admin Portal 2 Under review

Automatic Recording on RCV

There is currently no option to automatically record a meeting for Ringcentral Video unlike its latter, Ringcentral Meetings.
Guest about 3 years ago in RingCentral Video 11 Planned

Add Logitech Headset support (BETA) to the RC App

The app has Headset support for Jabra and Plantronics Hub. Please extend this support to Logitech, so we can take advantage of the call control buttons on those devices too.
Dan Thorne about 3 years ago in Hardware / RingCentral Web/Desktop App 1 Future consideration

Colorblind Setting

Allow users to enable a colorblind feature that makes presence indicators change to shapes (X, checkmark, -) for "Do not disturb", "Available", and "In a a call". A significant portion of the population cannot distinguish between the green and red...
Greg Vermilion over 3 years ago in RingCentral Web/Desktop App 3 Under review

Set Intercom Feature In Bulk.

When going through to turn on which phones are permitted to accept intercom calls it would be helpful to be able to do this in bulk for multiple or all phones at once for each site. An option to just select all phones and apply an intercom templat...
Nate Graham over 1 year ago in RingCentral Admin Portal 3 Under review

Emergency dialing notification

Please create the ability to have different 911 notification people per location. This way someone local can be selected to get notifications for their location but not ALL locations. But also where some can get for ALL if necessary
Travis Hill about 2 years ago in RingCentral Phone 2 Under review

Folders or Subcategories within the HUD Feature

Having the ability to create folders or subcategories under the HUD feature would allow those user's who have many extensions listed, to be able to sort through those extensions to more easily locate the extensions they need at any particular mome...
Haley Petrick about 2 years ago in RingCentral Web/Desktop App 2 Planned

Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

Presence feature is only for RingCentral numbers. Hoping to add external numbers to show on phone's screen for Presence. Or if possible, speed dial numbers can be added to show in phone's screen.
Jessa Remo about 3 years ago in RingCentral Phone 8 Under review

Team Profile Pictures (Upload/Add)

Having the feature to add/upload PNG/JPEG pictures for teams/groups (just like individual profiles) this would make it easier to view what team has updates and create an easier to use flow. For both the Mobile App and Desktop App.
James Pilgrim almost 2 years ago in RingCentral Mobile App 4 Under review